Regional Key Account Manager

Overview

Company and Job Overview

A world-leading manufacturer in the wood-based panel industry is seeking a dynamic Regional Key Account Manager (technical sales) to join their team in Malaysia. This role involves managing and overseeing spare parts sales activities in the Southeast Asia region.

Responsibilities

• Proactively visit customer sites across ASEAN to foster strong relationships, promote services and spare parts, and act as Key Account Manager for regional clients.
• Provide expert advice on service and spare parts, leveraging engineering knowledge to support customer needs and drive-up selling opportunities.
• Review service reports and develop strategies that enhance business performance and support new business development within existing accounts.
• Supervise and guide a cross-functional team including service, logistics, and technical specialists to ensure smooth operations and customer satisfaction.
• Travel across countries like Thailand, Vietnam, India, Indonesia, and Pakistan, and participate in training to strengthen product knowledge and technical expertise.

Qualifications

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