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EXECUTIVE - SALES OPERATIONS

EXECUTIVE - SALES OPERATIONS

HartalegaKuala Lumpur, Kuala Lumpur, Malaysia
11 days ago
Job description

EXECUTIVE - SALES OPERATIONS

Hartalega Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Company Overview

Leading Growth Through Innovation

As the World's No.1 Nitrile Glove manufacturer, Hartalega is recruiting a diverse pool of talented people across various specialisations and backgrounds. You will enjoy exceptional benefits and incentives, as well as a well‑defined path for career success.

Job Description

  • Manage the Sales Operation Process guided by the SOP and WI established.
  • Maintain overall office administrative system for the Sales Department.
  • Ensure department compliance with company’s quality certifications.
  • Maintain / improve the office condition in compliance with ISO , OHSAS 18001 and 5S.
  • Introduce new Sales Operation process practices from BPR discussion.
  • Prepare KPI updates for department’s achievement tracking.
  • Generate reports required by management.
  • Prepare master price list.
  • Assist in chairing weekly Sales Operation meetings.
  • Support operations by supervising Customer Assistants.
  • Coordinate between sales team and internal customers.
  • Maintain the department in compliance with HR rules and regulations.
  • Handle yearly projects.
  • Handle and manage all administrative tasks.
  • Key assistant to Sales Operation Senior Executive and Manager.
  • Provide training, guidance and coaching to subordinates.
  • Any other tasks assigned by the superior.

Duties And Responsibilities

  • Responsible for business process practices as established.
  • Continuously review the established SOP and / or WI to improve purpose.
  • Create new SOP and / or WI when necessary.
  • Maintain filing system compliance with company’s quality certifications.
  • Handle fire drill program.
  • Handle internal and external audits.
  • Handle new development of control documents.
  • Handle new project for Sales Operation improvement.
  • Ensure accuracy of report for KPI tracking.
  • Generate and prepare required reports.
  • Maintain the master price list and its accuracy.
  • Record Sales Operation meeting minutes.
  • Compile Customer Survey Analysis Report.
  • Train, coach and motivate Customer Assistants NE6 and below.
  • Plan annual training schedule and identify training needs for Customer Assistants.
  • Act as liaison within sales team and relevant departments at the factory.
  • Control and monitor office expenditure.
  • Communicate with contracted vendors and new office owner on service contracts and payments.
  • Ensure sufficiency of glove samples at storage.
  • Attend and support exhibitions.
  • Record attendance of Customer Assistants NE6 and below.
  • Any other tasks assigned by the superior.
  • Requirements

  • Bachelor Degree in Sales / Marketing or equivalent sales field.
  • Minimum 2 years of experience with similar roles and responsibilities preferred or fresh graduate.
  • Additional Company Information

    Registration No. : 75398-K

    Company Size : More than 5000 Employees

    Average Processing Time : 21 days Manufacturing / Production

    Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Sales and Business Development

    Industries

    Medical Equipment Manufacturing

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