This job offer is not available in your country.
![[Night Shift only] Airline Mandarin Customer Service](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=TDCX){kind=logo}
[Night Shift only] Airline Mandarin Customer Service
TDCXKuala Lumpur, Kuala Lumpur, Malaysia1 day ago
Job descriptionProvide excellent customer service via phone or email in both Traditional Mandarin and Average English. Assist customers with inquiries, issues, and service-related questions. Manage and resolve issues, including flight bookings, ticketing inquiries, and other travel-related concerns. Process reservations and support tasks related to airline programs and associated products. Process transactions and ensure accuracy and attention to detail in data entry. Utilize company systems to handle customer requests. Handle customer complaints and resolve issues efficiently and professionally. Ensure timely resolution and follow up on customer concerns. Maintain a high level of professionalism and communication at all times. Work the assigned midnight shifts and adapt to a flexible working schedule. Minimum SPM Holder or higher with 1 year of customer service experience. Proficient in Traditional Mandarin and average English (both written and spoken). Experience in the flight booking is a plus but not mandatory. Strong attention to detail and accuracy when processing customer requests. Excellent communication skills and the ability to handle customer inquiries professionally. Comfort with working midnight shifts. Strong technical skills and ability to quickly learn new systems. Ability to multitask and work efficiently in a fast-paced environment.
(Night Shift only) Airline Mandarin Customer Service
TDCX WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Working Hours
- 8 : 30 PM to 8 : 30 AM, Monday to Sunday
- Intake : 6 Nov
- Each shift duration : 9 hours 30 minutes, includes a 1-hour meal break and a 30-minute break time.
Key Responsibilities
Requirements
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Outsourcing and Offshoring Consulting
#J-18808-Ljbffr
Create a job alert for this search
Mandarin Night Shift • Kuala Lumpur, Kuala Lumpur, Malaysia
Related jobs![Mandarin Speaking Customer Service Officer / Sales Coor [Offset Packaging Industry] in Balakong [GG]](https://cdn-logos.talent.com/v1/logo/image?feedcode=job-majestic-my&company_name=Polymorph%20Recruitment)
)
Provide quick, accurate, and friendly service to customers via phone, email, or chat.Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance.T...Show moreLast updated: 30+ days ago
Represent the brand, culture, and values of clients.Maintain a positive, empathetic, and professional attitude towards customers.
Provide timely support through various communication channels.Ensure...Show moreLast updated: 30+ days ago
Title : CUSTOMER SUPPORT - MANDARIN & ENGLISH.GOOD SALARY PACKAGE : RM4,000 - RM6,000.Fresh graduates are encouraged to apply.
Shifts : Permanent night shift.Language proficiency : Mandarin & G...Show moreLast updated: 30+ days ago 
As a Customer Service Executive, you will serve as a liaison between our company and customers, resolving issues and providing accurate product / service information.
This is an exciting opportunity f...Show moreLast updated: 6 days ago
Title : CUSTOMER SUPPORT - MANDARIN & ENGLISH.Fresh graduates are encouraged to apply.Shifts : Permanent night shift.Language proficiency : Mandarin & Good English (B2 / C1).Monday to Friday), ...Show moreLast updated: 30+ days ago
- Promoted
Mandarin Speaking Customer Service Officer / Sales Coor [Offset Packaging Industry] in Balakong [GG]
Polymorph RecruitmentBalakong, Selangor, Malaysia Diploma / Degree in Business Administration / Marketing.Preferably minimum one (1) year working experience in similar fields OR Minimum three (3) years of working experience in related fields (if witho...Show moreLast updated: 30+ days ago
- Promoted
English - Mandarin Interpreter / Customer Service (WFH) (Remote)
GP Asia Sdn. Bhd.Klang Municipal Council, Klang Municipal Council, Malaysia As a language interpreter, you will interpret on-demand calls from diverse sectors such as medical, insurance, legal, and utilities fields (Training provided).
Hence, fluency in English and Mandarin...Show moreLast updated: 21 days ago
- Promoted
- New!
Freight Coordinator, Mandarin + English
SpreetailSeremban, Negeri Sembilan, Malaysia Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs.
Spreetail is seeking a proactive Transportation Operations Specialist to s...Show moreLast updated: 10 hours ago
- Promoted
Mandarin Speaking Sales Merchandiser (F&B Retail) in Klang [GG]
Polymorph RecruitmentKlang, Selangor, Malaysia Strong communication, negotiation, and sales skills.Commercial awareness and ability to meet sales goals.Self-motivated, independent, and willing to travel.
Proficiency in English, BM, and Mandarin ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Mandarin Customer Success Specialist - Banking Support
Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Assist and educate customers on self-service and digital banking channels.
Handle account / transaction inquiries and provide solutions.Conduc...Show moreLast updated: 10 hours ago
- Promoted
- New!
Technical Customer Service Mandarin
Net2Source (N2S)Petaling Jaya, Selangor, Malaysia Empowering Talent | Senior Technical Resource at N2S Global.Role Overview : Join our vibrant team and help deliver outstanding customer experiences.
Customer service experience is a plus.Business Con...Show moreLast updated: 10 hours ago
Customer Service Mandarin Speaking - Petaling Jaya
EPS ConsultantsPetaling Jaya, Selangor, MYQuick Apply
- Promoted
Branch Manager English Academy - Bukittinggi - Jambu Air
Ruangguru for BusinessBukit Tinggi, Pahang, Malaysia Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.Lead all activity initiatives within branches, including events, promotions, ...Show moreLast updated: 12 days ago
Customer Success Specialist - Banking (M) - Mandarin
Two95 International Inc.Petaling Jaya, Selangor, MYQuick Apply
- Promoted
- New!
Manager – Theme Park Operations (Park Experience)
SmartHire by SEEKGenting Highlands, Pahang, Malaysia Manager – Theme Park Operations (Park Experience).Manage and direct the Park Experience department staff, including Assistant Managers, Senior Executives, Executives, and Supervisors, to accomplish...Show moreLast updated: 10 hours ago
Customer Support (Night shift)(prefer mandarin fluent speaker)
Two95 International Inc.Cyberjaya, Selangor, MYQuick Apply
- Promoted
Mandarin Speaking Customer Service Executive (Import and Export) in Setia Alam- GG
Polymorph RecruitmentSetia Alam, Selangor, Malaysia Minimum SPM or related certificate.Proficient in English, Mandarin, and BM.Strong problem-solving, communication, and multitasking skills.
Computer literate (MS Office, Email, CRM).Independent and a...Show moreLast updated: 30+ days ago
Advisor I. Customer Service- Mandarin Speaker E-Commerce CL 12
Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use ...Show moreLast updated: 28 days ago
Customer Service Executive - Mandarin Speaker - Ara Damansara
Arvion ServicesKuala Lumpur, MalaysiaQuick Apply
- Promoted
- New!
Customer Care Officer - Banking - Mandarin Speaking
TPSelangorMalaysia, Selangor, Malaysia Customer Care Officer - Banking - Mandarin Speaking.A Customer Care Officer's primary responsibility is to provide excellent customer support, addressing inquiries, resolving issues, and ensuring c...Show moreLast updated: 10 hours ago
- Promoted
- New!
PCI Associate(Malaysia)
Selkirk Sport - We Are PickleballSepang, Sepang, Malaysia Pickleball is the fastest growing sport in the US and Selkirk Sport is the market leader in manufacturing all things Pickleball! We are an agile company with a collaborative management style whose ...Show moreLast updated: 10 hours ago
Advisor I, Customer Service – Mandarin
Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use ...Show moreLast updated: 28 days ago
- Promoted
- New!
E-commerce Support - Mandarin (Work From Home)
TPKlang Municipal Council, Klang Municipal Council, Malaysia Sourcing Specialist at Teleperformance (TP).We are seeking enthusiastic and customer-focused individuals to join our team as.
Customer Service Representatives (Mandarin-speaking) WORK FROM HOME.In t...Show moreLast updated: 10 hours ago
- Promoted
RTR Analyst (Cantonese / Mandarin Speaker)
Michael PageKuala Selangor, Kuala Selangor, Malaysia Hybrid working arrangements for better work-life balance.Collaborative and inclusive company culture.The hiring company is a well-established, large organization in the professional services indust...Show moreLast updated: 4 days ago
customer service Mandarin
Two95 International Inc.Cyberjaya, Selangor, MYQuick Apply