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Key Account Manager
Holistic Way Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia14 days ago
Job descriptionTrack and analyze weekly sell-in / sell-out performance Prepare sales reports and forecasts by account Identify opportunities for upselling or cross-category growth Plan and execute trade promotions in collaboration with the marketing team Secure feature spaces, coordinate in-store materials, and ensure timely delivery of stock Monitor effectiveness of promotional campaigns and recommend improvements Build and maintain strong working relationships with buyers and category managers Negotiate commercial terms, new product listings, and campaign participation Understand each account’s needs, KPIs, and growth drivers Manage product submissions, documentation, and internal approvals Collaborate with supply chain, regulatory, and finance teams to resolve operational matters Handle returns, credit notes, and stock reconciliations when required Performance Bonus or Allowance (subject to KPI achievement) Meal provided (When in Office) Annual Leave Medical Leave Flexible Hours
Requirements
We are Singapore’s No.1 Health Supplement Brand , established since 2007, committed to delivering high-quality nutritional products to support everyday wellness. We are looking for a proactive and relationship-driven Key Account Manager to manage and grow our business within the pharmacy retail channel . This role involves driving sales performance, coordinating trade promotions, managing listings, and strengthening relationships with key retail partners in the health and wellness space.
The ideal candidate has prior experience in health supplements or FMCG , and is comfortable working across multiple departments to ensure smooth commercial execution.
Responsibilities
Account Management
- Serve as the key point of contact for assigned retail pharmacy accounts
- Manage listings, pricing updates, promotional planning, and product performance reviews
- Ensure planogram compliance and strong product visibility across store formats
Sales & Performance Monitoring
Trade Promotion Coordination
Retail Relationship Development
Internal Coordination & Administration
Benefits
Skills
Client Relationship Management Sales Skills Communication Skills Problem-Solving Skills Organizational Skills Sales Management Account Planning
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Key Account Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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