Head, Wealth Sales Optimisation & Learning

Responsibilities

• Design and lead the overall sales capability framework for the wealth sales and management team
• Align training and coaching strategies with business goals and customer needs
• Develop strategies to improve sales team and management sales effectiveness, up-skilling and cross-selling across all segments
• Build and manage a team of wealth sales coaches who provides on-the-job coaching and performance feedback
• Design and implement a structured sales coaching framework including tools, scorecards and KPIs
• Drive coaching culture across the channels and sales leadership team - to ensure continuous learning and improvement
• Create and oversee training and development programs for new hires, career progression development program and others
• Ensure strong focus on advisory-led selling, investment & insurance sales and customer focus
• Work closely with sales leadership team to identify underperformers and provide targeted development support
• Partner with HR, Academy and Compliance to ensure alignment on performance improvement plans and regulatory training

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