This job offer is not available in your country.
Supervisor / Restaurant Manager
Talent RecruitKluang, Johor, Malaysia26 days ago
Job type
- Quick Apply
Job descriptionAct as the manager-on-duty, making key operational decisions and being the point of contact for all issues during the shift. Ensure seamless coordination between the front-of-house (FOH) and back-of-house (BOH) / kitchen teams. Oversee opening and closing procedures, ensuring the restaurant is set up for success and securely closed down. Manage table turnover, reservations, and waitlists efficiently to maximise seating capacity. Supervise, motivate, and direct all FOH staff and coordinate with BOH supervisors. Provide ongoing training and coaching to staff on product knowledge, service standards, and upselling techniques. Monitor staff performance and provide constructive feedback. Greet and interact with customers, ensuring all visitors receive a warm, welcoming, and authentic experience. Proactively handle customer complaints and resolve issues promptly and professionally to ensure complete satisfaction. Lead by example in delivering attentive, friendly, and efficient service. Ensure all food and beverages served meet the chain's quality and presentation standards. Enforce strict hygiene and sanitation standards in accordance with health department regulations. Ensure compliance with all company policies and procedures, including safety and security protocols. Monitor and maintain the cleanliness and organisation of the entire dining area. Handle cash management, including processing transactions, managing the cash register, and preparing daily sales reports and shift summaries. Monitor and control operational costs during the shift, including labour, food, and supplies. Assist in managing inventory stock levels and reporting on any shortages. Minimum of 2-3 years of experience in a supervisory or team lead role in a fast-paced restaurant or café. Experience in Asian or Malaysian cuisine is a significant advantage. Proven ability to lead, motivate, and manage a diverse team. Exceptional interpersonal and customer relationship skills. Ability to think quickly on your feet and resolve issues under pressure. Strong understanding of restaurant operations, food safety, and financial controls. Excellent communication skills in English and Bahasa Malaysia. Proficiency in Mandarin or Chinese dialects is a major advantage. Flexibility to work shifts, including weekends, public holidays, and evenings.
Company Background :
Our client has multiple chains of F&B outlets in Malaysia, including chains that focus on local delights and even fast food. They are looking for a Supervisor / Restaurant Manager to be the leader on the floor who is responsible for ensuring the smooth and efficient operation of their Malaysian restaurant outlet.
Working Hours :
- 6 days per week
- 6.30am-2pm / 1pm-9pm / 2.30pm-10.30pm
Job Responsibility :
1. Shift Management & Operations Oversight
2. Team Leadership & Supervision
3. Customer Experience & Service Excellence
4. Quality, Safety & Compliance
5. Administrative & Financial Duties
Qualifications & Skills :
Please click apply or send your resume to jolene@talentrecruit.com.my. Only shortlisted candidates will be contacted.
Create a job alert for this search
Manager • Kluang, Johor, Malaysia
Related jobs
- Promoted
RESTAURANT - Bar Steward (Ocean)
Global JobsBatu Pahat, Johor, Malaysia Minim 3 ani experiență în bar (restaurant de lux, hoteluri sau nave de croazieră).Cunoștințe solide despre băuturi internaționale și vinuri internaționale.
Cunoștințe excelente de limba engleză, flu...Show moreLast updated: 1 day ago
- Promoted
GALLEY - Sous Chef (Ocean)
Global JobsBatu Pahat, Johor, Malaysia Să pregătească corespunzător toate produsele necesare pentru meniurile zilnice și evenimentele speciale, conform instrucțiunilor primite de la superiori, asigurând o calitate constantă la cele mai ...Show moreLast updated: 1 day ago
- Promoted
GALLEY - Sous Chef (EU citizen only)
Global JobsBatu Pahat, Johor, Malaysia Responsabil pentru intregul departament, inclusiv sarcini precum : preluarea atributiilor Executive Chef-ului, in caz de necesitate.
Pregatirea si distribuirea tuturor meselor zilnice, inclusiv prega...Show moreLast updated: 1 day ago
- Promoted
ADMIN - Manager Receptie / Front Office Manager (EU citizen only)
Global JobsBatu Pahat, Johor, Malaysia Responsabil pentru intregul departament de receptie, inclusiv responsabilitati precum : .Stabilirea programelor de lucru scrise pentru intreg personalul de la receptie si pentru personalul din salonu...Show moreLast updated: 1 day ago
- Promoted
Store Manager
Marks and SpencerTebrau, Johor, Malaysia Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Deliver the sales plan to drive sales performance.
Implement layout plan which in line with brand, stor...Show moreLast updated: 1 day ago
- Promoted
Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)
AgodaBatu Pahat, Johor, Malaysia Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided) at Agoda.This role focuses on enabling Agoda Tech to become more effective in non-coding activities such as i...Show moreLast updated: 1 day ago
- Promoted
Country Manager, Thailand
VinarchyBatu Pahat, Johor, Malaysia Vinarchy Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Vinarchy is seeking a dynamic, commercially savvy Country Manager to lead growth and build the brand presence in Thailand.The port...Show moreLast updated: 1 day ago
- Promoted
GALLEY - Demie Chef (Ocean)
Global JobsBatu Pahat, Johor, Malaysia Pregătirea și distribuirea tuturor meselor zilnice, inclusiv aranjarea bufetului de mic dejun, conform manualului alimentar (ciclului de meniu).
Co-responsabil pentru o secțiune din bucătărie.Co-res...Show moreLast updated: 1 day ago
- Promoted
Fresh Manager
Lotus's MalaysiaJohorMalaysia, Johor, Malaysia The Fresh Manager is responsible for overseeing the operations of the fresh department (such as meat, seafood, bakery, dairy, fruits and vegetables).
Ensuring the delivery of high-quality products, ...Show moreLast updated: 1 day ago
- Promoted
GALLEY - Bucatar Sef / Head Chef (EU citizen only)
Global JobsBatu Pahat, Johor, Malaysia Responsabil pentru intregul departament.Stabileste sarcinile si indatoririle intregii echipe.Organizarea, gestionarea si motivarea intregului personal din bucatarie.
Pregatirea si distribuirea tutur...Show moreLast updated: 1 day ago
- Promoted
GALLEY - Patiser / Brutar (EU citizen only)
Global JobsBatu Pahat, Johor, Malaysia Abilitati de conducere acceptabile și practici bine cunoscute.Limba engleza la nivel mediu, scris si vorbit.Personalitate deschisa, deschisa și flexibila.
Infatisare profesionala cu abilitati bune d...Show moreLast updated: 1 day ago
- Promoted
Regional Lead, Member Engagement and Experience (MEE) - Europe
IFACBatu Pahat, Johor, Malaysia Regional Lead, Member Engagement and Experience (MEE) - Europe.During 2024 IFAC shifted its strategic focus to maximizing member value and experience.
The Member Value Proposition (MVP) was created ...Show moreLast updated: 1 day ago
- Promoted
Director Datacenter Operations
OracleJohorMalaysia, Johor, Malaysia Be a part of our organization supporting hyperscale distributed infrastructure for the cloud.We’re looking for an experienced leader, with strong people management experience, business acumen and a...Show moreLast updated: 3 days ago
- Promoted
GALLEY - Utility Dishwasher (Ocean)
Global JobsBatu Pahat, Johor, Malaysia Responsabil pentru activități ce țin de întreaga zonă de restaurant, bar și spațiile de spălare : .Spălarea zilnică a tuturor echipamentelor de bucătărie, vaselor de porțelan, paharelor și tacâmurilo...Show moreLast updated: 1 day ago
- Promoted
RESTAURANT - Butler (Ocean)
Global JobsBatu Pahat, Johor, Malaysia Oferirea unui serviciu personalizat tuturor oaspeților în orice moment și gestionarea eficientă și promptă a reclamațiilor și comentariilor clienților.
Sprijinirea cu orice atribuții repartizate în ...Show moreLast updated: 1 day ago
- Promoted
RESTAURANT - Junior Waiter / ess (Ocean)
Global JobsBatu Pahat, Johor, Malaysia Minimum 3 ani experiență în servirea mesei în restaurante fine, hoteluri sau pe nave de croazieră.Cunoștințe solide despre meniuri internaționale și bune cunoștințe despre vinuri internaționale.Eng...Show moreLast updated: 1 day ago
- Promoted
Senior VTMS Supervisor
Dialog Group BerhadJohorMalaysia, Johor, Malaysia DIALOG is a leading technical service provider in the oil, gas and petrochemical industries.We serve a diverse range of customers that include multinational oil majors, national oil companies as we...Show moreLast updated: 1 day ago
- Promoted
GALLEY - Chef De Partie Pastry (Ocean)
Global JobsBatu Pahat, Johor, Malaysia Abilități de leadership acceptabile și cunoștințe solide despre bune practici în domeniu.Cunoștințe acceptabile de limba engleză, atât vorbit, cât și scris.
Personalitate deschisă, minte deschisă și...Show moreLast updated: 1 day ago