IT EXECUTIVE (TECHNICAL SUPPORT)

Overview

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Duties, Responsibilities and Authorities

• Ensuring compliance of Environmental Management System of the Company.
• Provide IT assets (PC, laptop, thin client, printer, etc.) and equipment setup, technical supports and guidance to end users.
• Attend promptly and closure of support ticket or problem solving in timely manner.
• Escalation to higher level for key issues.
• Regular and preventive maintenances for IT equipment and hardware setting up in the company.
• Operation support for LAN, WAN, internet services of the company.
• Carry out administration, monitoring, maintenance and operation support for servers and network facilities in data center.
• Support in the area of service availability, system security, preventive maintenance and service recovery for servers and infrastructures in data center.
• To learn and own system configuration knowledge of IT equipment and hardware facilities.
• Assist in planning and implementation of new infrastructure in data center, as well as supporting hardware needs for other IT projects.
• Participate, assist and execute project implementation, coordinate technical requirements, evaluation and monitor vendor activities.
• Maintain proper system documentations.

Qualifications and Experience

Other Personal Capabilities

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Manufacturing, Transport & Logistics 101-1,000 employees

Established in 1979, Kossan is one of the largest manufacturers of latex disposable gloves in the world with an annual production capacity of 28 billion pieces and the largest technical rubber products manufacturer in Malaysia with a total compounding capacity exceeding 10,000 mt. More than 80% of its products are exported to over 130 countries with 350 active customers mostly located in developed nations such as United States, U.K., Scandinavian Countries, Europe, China, Korea & Japan. KOSSAN manufactures and offers a wide range of products including highly technical input engineered rubber products used in automotive, infrastructure, marine, aviation, rail and mining industries through its Technical Rubber Product Division and latex disposable gloves through its Glove Division. The Group operates with 20 plants (19 in Malaysia, 1 in China) and has a total workforce to approximately 6,000 comprises both local and foreign nationals. Equipped with strong manufacturing capability, KOSSAN has been the preferred OEM manufacturer and business partner by many renowned MNCs for the past 2 to 3 decades. The Company is recognized for its capability in bringing to its customers various innovative products with a fair price and consistent product quality, professional business dealings and robust financial track record.

KOSSAN has been profitable with zero loss making record since inception and the Company joined Bursa Malaysia as a public listed company in 1996. The Company has been in the radar of both the foreign and domestic investment community for many reasons, notably consistency in performance, proven execution capabilities, technical know-how in the rubber products industry, consistency in dividend payments and prudent management philosophies. KOSSAN will continue to stay focused in R&D, innovation, and business transformation using technology to scale greater heights with the ultimate goal :

To deliver “LONG TERM & SUSTAINABLE GROWTH” to all its stakeholders.

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What can I earn as a Technical Support Executive

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