Bartender

BARTENDER

Mandarin Oriental, Kuala Lumpur is looking for a Bartender to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

About the job

Based at the Mandarin Oriental, Kuala Lumpur / within the Food & Beverage Department in Kuala Lumpur, the Bartender is the first colleague to interact with arriving guests as they enter the restaurant and welcoming the guests by greeting them as per the standards. The Bartender reports to the Restaurant Manager.

Responsibilities

As Bartender, you will beresponsiblefor the following duties :

• Responsible for maintaining the highest standard of service for the Restaurant, Bar and Poolside area as established by the hotel and are accountable for the day-to-day operational efficiency of the area. As a Bartender, your role is important to ensure that the guests have an incredible experience while relaxing at the restaurant.
• Ensure effective implementation of the IMS policy and procedures
• Attend to guest requests and complaints, efficiently and courteously
• Ensure that the orders are delivered at the proper temperature
• Develop a thorough knowledge of the contents of all the menus and the composition of each item
• Ensure all tables are set up correctly and in a timely manner
• Provide feedback to Manager / Assistant Manager on guests’ complaints
• Show a positive, energetic and caring attitude always towards guests and fellow colleagues
• Participate in multi‑skilling training

Qualifications & Expectations

As Bartender, weexpectfrom you :

Benefits

We’re Fans. Are you?

We look forward to hearing from you!

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