Accounts Receivable (Mandarin Speaker)

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.

Job Description

Inviting applications for the role of Accountant Accounts Receivable (AR) role - Mandarin / Cantonese speaker with supply chain industry background.

In this role, you will be the subject matter expert in Accounts Receivable

Responsibilities

• Understand and be able to clearly articulate all OTC processes and policies specific to the portfolio.
• Perform activities such as collections, cash app, deduction management, credit management, contract management
• Collaborate with cross-functional teams including but not limited to Automation, Training, Quality to ensure processes & policies are working effectively.
• Participation in system projects, coordinate and organize activities ensuring timely and quality completion of assigned activities including UAT and implementations.
• Ensure operational risks are identified and work on corrective actions, including but not limited to Dunning, Statements, Unapplied Cash & Credits
• Monitor collection performance concerning effective utilization of systems and perform collection actions to ensure targets are met
• Identify & coordinate process improvement initiatives
• Participate in governance meetings at country / region level. And ensure right collaboration with the team members accurately to meet the deliverables and motivate & help them to develop the process standards
• Accomplish all responsibilities in line with Genpact’s compliance and integrity requirements.
• Ad hoc reporting capabilities
• Data analysis and interpretation as required

Qualifications we seek in you!

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

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