Senior Digital Engagement Executive
Michael PageKuala Lumpur, Kuala Lumpur, Malaysia1 day ago
Job descriptionA background in technology, marketing, or a related field. 3‑6 years of experience in managing owned digital properties and platforms including content management systems (Drupal preferred) and SEO. Ability to deliver an engaging and effective digital customer experience through knowledge of CX, UX and design thinking principles. Knowledge of Optimizely and experience with setting up A / B tests. Experience and understanding of digital analytics, GA4 preferred. Strong analytical skills and ability to provide strategic recommendations motivated by data. Experience working in an international multi‑brand company with multiple stakeholders is advantageous. Problem solving capabilities and a positive "can do" attitude. Strong communication skills to engage technical and non‑technical stakeholders. Competitive salary in the range of MYR 84,000 to MYR 108,000 annually. Performance‑based bonus and additional benefits. Highly flexible working arrangement. Exposure to cutting‑edge technology and innovative projects. A collaborative work environment in the vibrant city of Kuala Lumpur. Contact J-Shan Loke Phone number Quote job ref JN-
About Our Client
Our client is a key MNC within the B2B staffing services renowned for prioritizing trust and commitment to success.
Job Description
- Develop and execute digital engagement strategies to enhance customer experience.
- Collaborate with cross‑functional teams to implement innovative technology solutions.
- Monitor and analyze digital engagement metrics to optimize performance.
- Identify emerging trends in digital technology to improve customer interaction.
- Oversee the creation and distribution of digital content aligned with business objectives.
- Manage customer feedback channels to ensure a seamless digital experience.
- Provide insights and recommendations to stakeholders based on data‑driven analysis.
- Ensure compliance with industry regulations and company policies in all digital initiatives.
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Engagement Executive • Kuala Lumpur, Kuala Lumpur, Malaysia
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