JOB DESCRIPTION : Customer Service
- Greet and serve customers politely and efficiently.
- Take orders accurately (dine-in & takeaway).
- Handle payments and operate the POS system.
- Attend to customer requests and resolve minor complaints.
Food & Beverage Preparation
Prepare food and beverage according to SOP.Assist kitchen team in food plating and portioning (if assigned).Maintain product quality and consistency.Outlet Cleanliness
Clean tables, floor, and working areas before, during, and after shifts.Ensure hygiene and sanitation standards are always met.Team Support
Cooperate with team members to ensure smooth outlet operation.Follow instructions from supervisor / manager promptly.Help with restocking, setup, and end-of-day closing tasks.Compliance
Follow all company SOPs including grooming, hygiene, and safety.Adhere to outlet rules, shift schedule, and attendance requirements.JOB REQUIREMENT : Education :
Minimum SPM or Diploma in F&B, Hospitality, Business Management, or equivalent.Experience :
No experience required – training will be provided.Experience in café / restaurant / F&B service is an added advantage.Skills Required :
Able to communicate well in Bahasa Melayu or EnglishFriendly, responsible, and customer-orientedAble to work in a team and under minimal supervisionWilling to learn and follow SOPOthers
Willing to work shifts, weekends, and public holidaysPhysically fit and able to stand for long hoursPunctual and committed to assigned scheduleWilling to be transferred / placed at any outlet if neededBENEFITS :
Basic salary range from RM1,700 based on experience.Performance incentiveMedical outpatient include dental RM800 per yearGroup insuranceWORKING HOUR :
45 hours on six-day work week basis. The working hours, schedules and rest days for the outlet employees will be arranged and determined by the Outlet Head on a roster basis in accordance with the Company's operational policies.
WORK LOCATION :
OldTown White Coffee (No.G56, AEON Ipoh Station 18 Shopping Centre, 31650 Ipoh, Perak)
Job Type : Full-time
Pay : RM1, RM2,000.00 per month
Benefits :
Health insuranceApplication Question(s) :
What is your expected salary ?When you can start to work ?Work Location : In person