Business Support, Intern

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Description : Facilities Administration Intern - HSBC Malaysia Branches

Position Overview :

As a Facilities Administration Intern, you will support the Facilities Executive team in managing administrative functions across HSBC Malaysia's network of over 50 branches. This internship provides valuable exposure to facilities management operations while developing professional skills in administration, coordination, and communication.

Key Responsibilities :

Administrative Support

Assist in processing and tracking work orders through the Corrigo system for branch maintenance requests

Help maintain organized documentation for statutory permits, certifications, and compliance records

Support the preparation of meeting agendas and take detailed minutes for facilities team meetings

Organize and file maintenance reports, inspection records, and other facilities documentation

Data Management and Reporting

Collect and compile data for monthly management reports and presentations

Assist with inventory tracking and stock reports across the branch network

Help monitor budget expenditures and organize invoice processing documentation

Create and update spreadsheets for tracking maintenance schedules and completion status

Coordination and Communication

Schedule maintenance visits and coordinate with branch managers for access

Liaise with vendors and contractors to confirm appointment times and requirements

Support communication between the facilities team and branch personnel

Assist in coordinating emergency response drills and safety inspections

Project Support

Help prepare materials for tender processes and contract evaluations

Assist with research for facilities improvement initiatives

Support the implementation of standardized procedures across branches

Participate in branch inspection visits when appropriate

Requirements :

Currently pursuing a degree in Business Administration, Facilities Management, or related field

Strong organizational skills and attention to detail

Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)

Good written and verbal communication skills

Ability to manage multiple tasks simultaneously

Interest in learning about facilities management and property operations

Learning Opportunities :

Gain exposure to corporate facilities management in a leading financial institution

Develop understanding of regulatory compliance in commercial facilities

Build knowledge of maintenance management systems and processes

Experience working in a professional team environment

Learn about budget tracking and financial controls

This internship position reports to the Facilities Manager and works closely with the Facilities Executive team to support the efficient administration of HSBC Malaysia's branch network operations.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.