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Customer Service Executive

Customer Service Executive

AAA Medical Networks Sdn BhdPetaling Jaya, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Requirements :
  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

    • Job Type : Full-time

    Pay : RM1, RM3,000.00 per month

    Benefits :

    • Opportunities for promotion
    • Professional development

      • Language :

    • Mandarin (Preferred)
    • English (Preferred)

      • Work Location : In person

    Buat amaran kerja untuk carian ini

    Customer Service Executive • Petaling Jaya, Selangor, Malaysia

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