Customer Service Representative

Hilti Group is seeking a high-caliber candidate with strong business acumen to join as a Customer Service Representative in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers with innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.

The purpose of the role is to achieve profitable sales by providing timely and appropriate customer service and technical expertise in response to customer needs, ensuring the successful achievement of the company's objectives and growth.

The role involves providing information and technical advice via telephone or email on products and applications, and actively promoting sales in cooperation with other sales channels.

We offer a rare combination of autonomy and camaraderie, with ongoing training and lots of responsibilities from the start. You will enjoy managing your own diary while being part of a friendly team.

To be successful in this role, you will need :

• Degree in Business or a related discipline
• High proficiency in English and Malay
• Team-playing skills with strong customer orientation
• Strong communication and presentation skills
• Self-motivation, highly energetic, outgoing character, and willingness to explore self-potential in different areas
• High ambition and potential to develop your long-term career at Hilti

We are an equal opportunities employer and welcome applications from all qualified candidates. Hilti is committed to diversity and inclusion, and we strive to create a work environment that is inclusive and respectful of all employees.

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