Project Manager / Business Analyst

Overview

MVC Resources Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia We’re urgently hiring for

Project Managers

and

Business Analysts

to support a major

Contact Centre Transformation Programme

for a key client in Hong Kong. Local Malaysians only. Mandarin / Cantonese speaking required. Start date ideally within 1 - 2 months. Banking experience required. What We’re Looking For

Experienced PMs and BAs

with strong backgrounds in

business transformation

and

contact centre operations

Proven ability to manage or support regional projects in dynamic environments

Strong

stakeholder engagement

and

communication skills

Must be

Mandarin and / or Cantonese speaking

Candidates with

1–2 months\’ notice period

preferred

Key Focus Areas

Contact centre tech and process transformation

IVR, CRM, omnichannel experience a plus

Business requirement gathering & documentation (for BAs)

End-to-end project management (for PMs)

Stakeholder management across business and technical teams

Application Details

Reach out to Cheyenne with your updated resume at . Seniority level

Mid-Senior level Employment type

Full-time Job function

Project Management Industries : Banking

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