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Customer Service Executive
US Pizza MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia2 hari lalu
Penerangan pekerjaanMaintain accurate records of customer interactions and feedback. Provide product and promotional information when needed. Uphold US Pizza's service standards and customer satisfaction goals. Strong Interpersonal Skills for effective communication with customers Skills in Customer Support and Service to handle and resolve client inquiries Experience in Customer Service Management to oversee and improve service protocols A commitment to ensuring Customer Satisfaction Excellent problem-solving abilities and attention to detail Ability to work independently and as part of a team Knowledge of the F&B industry is a plus Bachelor's degree in Business, Communications, or related field preferred
Company Description
At
US Pizza Malaysia
, we don't just make pizza we deliver joy, warmth, and a memorable experience with every order. With over (insert number) outlets nationwide and a passionate team behind our growth, we're on the lookout for a
Customer Service Executive
to be the voice of our brand and keep our customers
happy one slice at a time.
Role Description
- Handle incoming customer inquiries via phone, email, social media, and live chat.
- Assist with order placement, delivery tracking, complaints, and general support.
- Manage and resolve customer feedback efficiently and professionally.
- Coordinate with internal teams (kitchen, delivery, management) to resolve issues
quickly.
Qualifications
Buat amaran kerja untuk carian ini
Customer Service Executive • Kuala Lumpur, Kuala Lumpur, Malaysia
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