Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Senior Collection Specialist

Senior Collection Specialist

DHL Supply ChainSelangorMalaysia, Selangor, Malaysia
16 jam yang lalu
Penerangan pekerjaan

About Us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

  • Ensure daily collection follow-ups from customers / key account managers via calls and / or emails, this includes maintain accurate and up-to-date records of all the communication and interaction in the system.
  • Ensure overdue debt action plan is in place and being followed up, and potential bad debts are being actively pursued professionally.
  • Ensure timely follow-up on unapplied cash with customers for remittance and provide the required details to the cash application team.
  • Monitor and ensure the implementation and maintain an effective ICS, this includes conduct assigned controls on a day-to-day basis, to create and store evidence as per Group / Division ICS policy.
  • Foster collaboration within the Hub, SSC, and business stakeholders to ensure all parties work together to deliver cash flow improvement and minimize financial risk.
  • Regularly engage with the Team Lead / Tower Lead to highlight and identify solutions to address aged open items, reduce the overdue debt and improve DSO.
  • Perform root cause analysis and implement preventive controls for the identified escalations / process issues / performance failure.
  • Support credit limit review on a monthly and annual basis.
  • Support on internal and external audit activities.
  • Works with the Team Lead / Tower Lead and BPO to embed process changes, improvements and address any process deviation.
  • Provide guidance, support and coaching to team member on their collection activities and skills.
  • Support on any transition / project including UAT.

Requirements

  • Bachelor’s Degree in Accounting, Finance, or related field.
  • Minimum 6 years of experience in related field.
  • Strong knowledge of end-to-end O2C processes, including experience of customer service and dispute resolution.
  • Experience to manage BDO or Shared Service Centre will be added advantages.
  • Experience in directly supervising a team.
  • Good communication, negotiation, analytical and problem-solving skill.
  • Demonstrate strong teamwork by actively engaging with team members, sharing knowledge, and providing support where necessary.
  • DHL Supply Chain is an equal opportunities employer.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Senior Specialist • SelangorMalaysia, Selangor, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    Senior Consultant – Automatic Fare Collection

    Senior Consultant – Automatic Fare Collection

    JacobsKuala Lumpur, Kuala Lumpur, Malaysia
    Senior Consultant – Automatic Fare Collection.At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, miss...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
    • Dinaikkan pangkat
    Collections Control Associate

    Collections Control Associate

    MaxisKuala Lumpur, Kuala Lumpur, Malaysia
    Maxis is hiring for the Collections Control Associate role in Kuala Lumpur, Malaysia.This position focuses on managing collection processes and working with stakeholders to resolve collection and s...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Senior Supplier Quality Engineer

    Senior Supplier Quality Engineer

    TelecontinentSepang, Sepang, Malaysia
    Senior Supplier Quality Engineer.Get AI-powered advice on this job and more exclusive features.This range is provided by Telecontinent. Your actual pay will be based on your skills and experience — ...Tunjukkan lagiKemas kini terakhir: 27 hari yang lalu
    • Dinaikkan pangkat
    Senior Consultant – Automatic Fare Collection

    Senior Consultant – Automatic Fare Collection

    Jacobs Engineering Group Inc.Kuala Lumpur, Malaysia
    Senior Consultant – Automatic Fare Collection.At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, miss...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    Enterprise Project Manager

    Enterprise Project Manager

    CanonicalSeremban, Negeri Sembilan, Malaysia
    Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our...Tunjukkan lagiKemas kini terakhir: 27 hari yang lalu
    • Dinaikkan pangkat
    Manager

    Manager

    Grupo CCRKuala Lumpur, Kuala Lumpur, Malaysia
    Grupo CCR is seeking a candidate for a role in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.This range is provided by Grupo CCR. Your actual pay will be based on your skills and experie...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Credit Controller

    Credit Controller

    Sinergia Talents Sdn BhdPetaling Jaya, Selangor, Malaysia
    To collect old debts based on past contracts that the amount has not been fulfilled.Debt Management and Collection (Main Job Scope). Debt Recovery (Main Job Scope).Negotiation and Problem Solving.Mi...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Assistant Manager, Collection & Remarketing

    Assistant Manager, Collection & Remarketing

    Daimler Trucks North America LLCPuchong, Selangor, Malaysia
    Job Description - Assistant Manager, Collection & Remarketing (MER0003T7G).You are on a mission : Drive Financial Excellence with Mercedes-Benz Services Malaysia!. As a part of one of the most promi...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
    • Dinaikkan pangkat
    Accounts Assistant

    Accounts Assistant

    Blue Wave Shipping (M) Sdn.BhdKlang, Selangor, Malaysia
    Diploma / Degree in Accounting, Finance, or related field.Minimum 1–2 years of relevant working experience (fresh graduates may be considered). Basic knowledge of accounting principles and finan...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
    • Dinaikkan pangkat
    Payroll Risk & Compliance Lead - APAC

    Payroll Risk & Compliance Lead - APAC

    RemoteKepong, Kuala Lumpur, Malaysia
    Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease.We make it possible for businesses of all sizes to recruit, pay, and manage internatio...Tunjukkan lagiKemas kini terakhir: 27 hari yang lalu
    • Dinaikkan pangkat
    Collections Analyst- Contract Role

    Collections Analyst- Contract Role

    Tec D MalaysiaPetaling Jaya, Selangor, Malaysia
    Collections Analyst- Contract Role.Be among the first 25 applicants.Collections Analyst- Contract Role.Get AI-powered advice on this job and more exclusive features. Follow up on and collect payment...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Collector, Tele-Collection

    Collector, Tele-Collection

    Standard CharteredKuala Lumpur, Malaysia
    As a Standard Chartered Collection Specialist, you’ll be a part of the Wealth and Retail Banking team and will play an important role within our Collections and Recoveries Unit.You’ll be the first ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Credit and Collection Senior Executive / Assistant Manager

    Credit and Collection Senior Executive / Assistant Manager

    SolarvestPetaling Jaya, Selangor, MY
    Quick Apply
    Accountable as the primary owner of Credit & Collection and Billing processes within their geographical scope.Manages receivables on behalf of Solarvest entities efficiently and cost-effectivel...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Debt Collector / Collections Officer

    Debt Collector / Collections Officer

    CartrackKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a. Our teams are collaborative, vibrant and fast-growing and all team me...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Senior Finance Executive

    Senior Finance Executive

    Talent RecruitJenjarom, Selangor, Malaysia
    We are representing our client who is in the steel manufacturing industry.As part of our client's ongoing ERP system implementation, they are seeking a. Prepare, record, and process daily financial ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Collection Manager / Team Lead

    Collection Manager / Team Lead

    Refine GroupKuala Lumpur, Malaysia
    Direct Lending is an award-winning Malaysian fintech enabling responsible borrowing.We’ve served thousands of Malaysians, partnered with 2,000+ merchants, earned 7,000+ 5★ reviews, and facilitated ...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Purchase Order Management Analyst

    Purchase Order Management Analyst

    NexperiaSeremban, Negeri Sembilan, Malaysia
    A proven global player with an entrepreneurial mentality.At our core is an 13,000+ strong international network with a singular focus. Built on passion and commitment to our work, belief in our goal...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
    • Dinaikkan pangkat
    I2C - Collection Specialist

    I2C - Collection Specialist

    Brambles LimitedKampung Baharu Nilai, Malaysia
    CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate i...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu