Overview
Join to apply for the E-Commerce Manager role at Publicis Groupe Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Responsibilities
- Develop the strategy for and execute all local ecommerce acquisition efforts including :
Facebook, TikTok, Shopee, Lazada
AffiliatesCollect data and track the performance of all marketing activities and channels against set KPIs (CPO, CPA, ROAS etc.)Manage day-to-day workflow and setup for projects and campaigns across platformsRegularly provide analysis on performance against forecasts and make adjustments as necessary to fulfil the set objectivesServe clients for tasks such as performance media briefing, strategy planning, budget allocation, campaign analyses and quarterly business reviewsSpearhead account management to ensure alignment with clientsManage conversations with key stakeholders like Shopee and Lazada to ensure partnership KPIs are metAbility to troubleshoot technical issues on campaigns, especially conversion-oriented onesInnovate to improve performance, growth and profitability across eCommerce channelsKeep up-to-date with market trends and come up with creative ideas that are one step ahead of the competitionShare best practices with peers within the groupAccountability and full ownership for campaign performance and aligned KPIsTraining and mentoring executives to take up implementations across platformsAnalyze sales-related data to predict future sales and stock requirementsFull ownership of monthly budget plans for key events like double day, mid-month madness and pay days, allocating budgets and shifting them as per sales trendsBuild relationships with retail store key account management teams and initiate top ups every monthOwnership of billing and top up related conversations with clients and marketplacesMaintaining weekly and monthly reports diligently and sharing with clients with insights on timeWorking closely with division and account leads for preparing QBRs and Monthly Review DecksQC of work performed by the team to ensure error-free work is deliveredLeading WIPs and adhoc calls with clients and providing strategic solutions regarding cross-sell and up-sell opportunitiesEstablishing clear communication between teams on account for cross-learning and sharing of knowledgeQualifications
BA / BS or equivalent working experience4+ years’ experience in eCommerceStrong experience with performance marketing and online acquisition tools and networksEntrepreneurial mindset and willing to get hands dirtyAcute analytical skills and a data-driven mentality - you know the relevant KPIs and how to work with themExcellent time management and organisation skills, comfortable in meeting tight deadlinesStrong leadership abilities and track-record of hitting targetsPrevious experience working in a start-up or dynamic high-growth company a plusAdditional Information
Our employee benefits package comprises the following :Generous leave entitlements, including birthday leave, rest day and family care leaveOffice closure for World Mental Health DayAdditional company closure for all 4 major festive celebrationsCashless comprehensive medical coverage, including access to a panel clinic, dental and optical careLife and personal accident insurance and group hospitalization and surgeryA hybrid working schedule with Friday disconnectsRest Relax & Recharge - office closure last week of December every yearPhone allowanceEmployment details
Employment type : Full-timeJob function : Sales and Business DevelopmentIndustry : Advertising ServicesReferrals increase your chances of interviewing at Publicis Groupe Malaysia by 2x
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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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