Client Relationship Executive

Overview

Recruitment Officer at Myeg Services Berhad About Zetrix AI Zetrix AI Berhad ("Zetrix AI"), formerly known as MY E.G. Services Berhad, is leading the deployment of blockchain technology and artificial intelligence in powering the public and private sectors across ASEAN. Headquartered in Malaysia, Zetrix AI started operations in 2000 as a pioneer in the provision of electronic government services and complementary commercial offerings. Today, it leads technology transformation in the broader region, leveraging its Layer-1 blockchain platform Zetrix and embracing Web3, AI and robotics to enable cross-border transactions, digital identity interoperability and automation solutions that connect people, businesses and governments.

Job Responsibilities

Proactively identify and secure new leads in the commercial vehicle and non-motor insurance markets.

Conduct telemarketing activities, perform follow-ups, and schedule client meetings.

Propose customized insurance solutions that align with each client’s unique needs.

Develop and sustain strong, long-term relationships with business clients.

Act as the key liaison, providing timely support, advice, and problem resolution.

Travel to client sites, attend business events, and engage with industry stakeholders to grow the business network.

Utilize personal and professional networks to generate new business opportunities and referrals.

Maintain detailed records of client interactions, sales activities, and business pipeline using CRM tools.

Prepare and submit accurate sales reports, projections, and market insights to management.

Ensure all insurance offerings are compliant with industry standards, internal policies, and regulatory guidelines.

Continuously update knowledge of market trends, competitors, and new product offerings.

Perform additional duties or special projects as directed by the Management.

Respond flexibly to changing business needs and contribute to ongoing insurance initiatives in both commercial vehicle and non-motor segments.

Collaborate across departments to enhance customer experience and operational efficiency.

Benefits Medical Outpatient / Inpatient, Yearly Bonus / Increment, Annual / Medical leaves

Job details

Seniority level : Entry level

Employment type : Full-time

Job function : Business Development and Sales

Industries : IT Services and IT Consulting

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