Job Responsibilities
- Attend to walk-in customers by providing accurate information and support based on their inquiries.
- Follow up with customers across various communication channels (telephone, email, messaging platforms) when required.
- Handle daily administrative duties, including but not limited to :
- Issuing quotations, debit notes, receipts, cover notes, and policies
- Submitting daily collections
- Performing commission recovery and processing commission payables
- Submitting policy cancellations and other related tasks
- Provide general support to other departments and assist colleagues when necessary.
- Perform any other ad-hoc tasks or assignments as directed by management or superior.
Job Requirements
Minimum qualification : SPM / Diploma in any discipline.Fresh graduates are encouraged to apply; candidates with relevant experience will have an added advantage.Service-oriented with a positive attitude, committed to delivering excellent customer service.Strong teamwork skills and willingness to support team members across departments.Excellent communication and interpersonal skills.Able to work well under pressure and manage multiple tasks efficiently.Computer literate and comfortable using office software and basic systems.Responsible, adaptable, and able to multitask effectively.Must possess own transport.Willing to work in Semenyih / Beranang.Job Type : Full-time
Pay : RM1, RM2,200.00 per month
Education :
STM / STPM (Preferred)Experience :
Administration : 1 year (Preferred)Language :
Mandarin (Preferred)Bahasa (Preferred)Work Location : In person