Compliance Team Lead

Compliance Team Lead

Job Summary

• The Compliance Team Lead is responsible for ensuring that the organization operates in full compliance with all applicable national and international legislation, regulations, professional standards, accepted business practices, and internal standards.
• This role also involves overseeing the risk management framework, ensuring operational protection of systems and services through control, management, and implementation of governance requirements. The Compliance Team Lead will assist various functions in relation to governance, risk, and regulatory compliance.

Key Responsibilities

Develop and Assess Compliance Systems

Design, monitor, and assess governance, risk, and compliance control systems to address violations of legislative or regulatory compliance, including :

a) Anti-Bribery and Conflict of Interest Policy Compliance

b) Data Protection Compliance (security, confidentiality, data retention)

c) Business Continuity and Disaster Recovery Compliance

Internal Governance Support

Provide governance guidance to management, including :

a) Resolving corporate governance and compliance challenges

b) Offering editorial input for reports, presentations, and content refinement

c) Preparing and presenting complex reports

Risk Assessment for Future Ventures

Assess potential compliance risks for future business ventures, collaborating with Legal Counsels to identify organizational exposure.

Collaboration with Other Departments

Work closely with Legal Counsels, Finance, and Human Resources to enforce compliance standards and regulations.

Management Reporting

Report non-compliance issues to management and headquarters. Prepare an annual review to address corrective actions or system changes, aligned with organizational values and objectives.

Policy Development and Monitoring

Develop, review, and monitor new risk management policies and procedures. Continuously assess potential developments that may impact the organization, identifying hidden risks or non-conformity.

Maintain Risk and Contract Registers

Keep and manage an up-to-date risk register and contract register.

Standard Operational Procedures Management

Oversee the governance and maintenance of a central register for the development and implementation of standard operational procedures for the region.

Internal Audit and Compliance Programs

Develop and implement an internal audit program to identify compliance issues. Provide advice on improvements or developments needed.

Facilitate Compliance Development Programs

Facilitate governance and compliance development programs across regional affiliates.

Complaint Handling and Root Cause Analysis

Ensure effective handling of complaints, conduct root cause analysis, and drive customer journey improvements.

Trend Identification and Knowledge Sharing

Identify emerging trends and proactively share knowledge to enhance compliance practices.

Stay Current with Regulatory Developments

Keep up to date with regulatory changes both within and outside the organization, and with best practices in compliance control.

Job Requirements

Skills and Competencies

Highly developed analytical skills for both qualitative and quantitative data

Strong project planning and leadership skills, especially under tight deadlines

High ethical standards, methodical and diligent, with a focus on organizational values

Exceptional attention to detail and accuracy

Strong communication, presentation, and report-writing skills

Sound judgement, discretion, and initiative

Ability to advise compliance officers and management on governance and compliance matters

Strong influencing skills with the ability to drive change

Constructive feedback skills for compliance officers and managers

Proactive identification of opportunities and challenges

Contributes ideas and seeks solutions for positive change

Resilience and a positive outlook in the face of challenges

Commitment to equality, diversity, and inclusion within operational activities

Critical Work Experience

Minimum 6 years of experience in compliance monitoring and risk management

Experience ensuring compliance with national and international legislation and regulations

Specialist knowledge in risk management frameworks, providing operational protection and governance

within finance, legal, and human resources functions

Qualifications