As the Supervisor, Food & Beverage at Tropicana Golf & Country Resort, you will play a crucial role in overseeing the smooth and efficient operations of the resort's food and beverage services. This full-time position is based in Petaling Jaya, Selangor, and involves leading a team of hospitality staff to deliver an exceptional guest experience.
What you’ll be doing
- Supervising and coordinating the day-to-day operations of the resort's restaurants including food & beverage service.
- Ensuring high standards of customer service, food and beverage quality, and compliance with health and safety regulations.
- Managing staff schedules, training, and performance to maintain a motivated and efficient team.
- Monitoring inventory, stock levels, and ordering supplies to maintain optimal inventory.
- Analyzing sales data and customer feedback to identify areas for improvement and implement innovative solutions.
- Collaborating with the culinary team to develop new menu items and beverage offerings.
- Representing the resort's food and beverage operations at internal and external events.
What we’re looking for
Minimum 3 years of experience in a supervisory or managerial role within the food and beverage industry, preferably in a hotel or resort setting.Strong leadership and interpersonal skills, with the ability to motivate and develop a team.Excellent customer service orientation and problem‑solving abilities.Proficiency in inventory management, budgeting, and financial reporting.Knowledge of food and beverage trends, health and safety regulations, and liquor licensing requirements.Strong communication and conflict resolution skills.Flexibility to work in a dynamic, fast‑paced environment with varying schedules.About us
Tropicana Golf & Country Resort is a premier luxury resort destination in the heart of Petaling Jaya, Selangor. With its world‑class golf course, exceptional dining experiences, and array of recreational facilities, we are dedicated to providing our guests with an unparalleled hospitality experience. As a leader in the hospitality industry, we are committed to fostering a diverse and inclusive workplace that empowers our employees to thrive and excel.
If you’re passionate about delivering exceptional food and beverage services and are ready to join a dynamic and supportive team, we encourage you to apply now.
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