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Digital Transformation Lead

HTL Group of CompaniesKuala Lumpur, Kuala Lumpur, Malaysia

2 hari lalu

Penerangan pekerjaan

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HTL is a leading global manufacturer and exporter of upholstered furniture, with a strong presence across Asia Pacific, Europe, and other international markets. Our mission is to bring comfort and style to homes worldwide through innovative design, quality craftsmanship, and excellent customer service.

We are looking for a Digital Transformation Lead to drive the automation and digitalization of our business processes. This role will be responsible for identifying, implementing, and managing new technologies to improve efficiency, reduce costs, and enhance customer experience. The ideal candidate will have a strong background in business process automation, data-driven decision making, and change management.

Key Responsibilities

Develop and execute a digital transformation roadmap aligned with business objectives
Identify opportunities for automation and AI-driven efficiencies in trading, supply chain, finance, and customer service
Lead the integration of ERP, CRM, and e-commerce platforms to streamline operations
Oversee the implementation of cloud-based solutions and data analytics tools
Drive the adoption of process automation tools such as RPA (UiPath, Power Automate) and AI solutions

Business Process Optimization

Conduct business process assessments to identify inefficiencies and recommend improvements

Work with department heads to digitize manual processes and enhance productivity

Monitor and measure the impact of technology-driven process changes

Change Management & Adoption

Lead organizational change initiatives, ensuring smooth adoption of new technologies

Develop training programs and workshops to upskill employees in digital tools

Act as a bridge between IT, operations, finance, and customer service teams to ensure cross-functional alignment

Vendor Management & Budgeting

Evaluate and manage relationships with technology vendors and service providers

Oversee the budgeting and cost analysis of digital initiatives

Implement and track KPIs to measure the success of digital transformation projects

Required Qualifications and Skills

Proven experience in digital transformation, process automation, and technology implementation

Knowledge of ERP (SAP, Oracle, Microsoft Dynamics), CRM, and e-commerce platforms

Experience with data analytics, AI, and automation tools

Understanding of cloud computing (AWS, Azure, Google Cloud) and cybersecurity best practices

Familiarity with API integrations and digital trading platforms

Proficient in English and Chinese to support our overseas sales offices

Business & Leadership Skills

Strong strategic thinking and problem-solving abilities

Ability to manage change and drive digital adoption within an organization

Excellent stakeholder management, communication, and negotiation skills

Experience in project management (Agile, Scrum, or Lean methodologies)

Working Conditions

This role will be based on-site in Kuala Lumpur

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Buat amaran kerja untuk carian ini

Transformation Lead • Kuala Lumpur, Kuala Lumpur, Malaysia

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