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Admin & Operations Executive

Admin & Operations Executive

Synergy AllianceIpoh, Perak, Malaysia
30+ hari lalu
Penerangan pekerjaan

Job Summary

The Operations Executive will play a key role in supporting the operational team to ensure business processes are efficient, cost-effective, and meet quality standards. This role involves handling day-to-day operational tasks, implementing procedures, and working cross-functionally with other departments to improve operational performance.

Key Responsibilities

  • Process Management :

Monitor and improve daily operations across various departments (e.g., logistics, production, customer service).

  • Develop and implement operational procedures and guidelines.
  • Analyze workflows to identify bottlenecks or inefficiencies and suggest improvements.
  • Supply Chain & Inventory Management :
  • Coordinate inventory levels and ensure smooth stock management.

  • Oversee procurement processes and vendor relations.
  • Ensure the availability of materials and resources required for operations.
  • Reporting & Data Analysis :
  • Generate regular reports on operational performance, costs, and process improvements.

  • Analyze operational data to track trends and make data-driven recommendations.
  • Prepare regular reports for management on operational issues and progress.
  • Team Collaboration & Coordination :
  • Collaborate with different teams to ensure that operations run smoothly.

  • Assist in workforce management and scheduling to ensure optimal team efficiency.
  • Help resolve internal and external issues impacting operations.
  • Customer Support :
  • Handle customer complaints and operational issues, providing resolutions quickly.

  • Ensure smooth communication between other departments and operations.
  • Skills and Qualifications

  • Education : Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field.
  • Experience : 1 year in an operations or administrative role.
  • Skills :
  • Strong organizational and time-management abilities.

  • Excellent communication and interpersonal skills.
  • Analytical mindset with a problem-solving approach.
  • Familiarity with project management and operations software.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Technical Skills :
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

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