Resort Executive Housekeeper

Overview

We are seeking a highly organized and detail-oriented individual to fill the position of Resort Executive Housekeeper. The ideal candidate will be responsible for managing the housekeeping operations of our resort, ensuring a clean and welcoming environment for our guests. The Resort Executive Housekeeper will lead a team of housekeeping staff, enforce high cleanliness standards, and contribute to overall guest satisfaction.

Responsibilities

• Staff Management :
• Recruit, train, and supervise housekeeping staff.
• Create and manage work schedules, ensuring adequate coverage.
• Motivate and evaluate the performance of housekeeping personnel.
• Cleaning Standards :
• Establish and enforce cleaning standards and procedures.
• Conduct regular inspections of guest rooms, public areas, and facilities.
• Implement corrective actions to address cleanliness issues.
• Inventory Management :
• Monitor and manage housekeeping supplies and equipment.
• Coordinate with suppliers to ensure timely and cost-effective procurement.
• Budgeting :
• Develop and manage the housekeeping department budget.
• Control costs while maintaining high-quality standards.
• Guest Relations :
• Address guest concerns and complaints related to housekeeping.
• Ensure prompt resolution of guest requests for additional services.
• Work closely with front office, maintenance, and other departments.
• Coordinate with the front office for efficient room assignment and task prioritization.
• Training and Development :
• Provide ongoing training to housekeeping staff on cleaning techniques, safety, and customer service.
• Develop and update training programs as needed.
• Quality Control :
• Implement and maintain quality control measures.
• Monitor and improve environmental sustainability practices.
• Compliance :
• Ensure compliance with health and safety regulations.
• Stay informed about industry trends and implement best practices.

Qualifications

Our resort is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, national origin, disability, or any other protected status in accordance with applicable law.

Job Details

Location : Greater Kuantan

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