Immediate Hiring – Call Center Agent
Offer :
- Basic Salary : RM2200 + OT + Allowances
- Allowance range from RM660 - RM1000
- EPF Provided
- Location : Subang Jaya (USJ 1)
- Fresh Graduates Encouraged to Apply
Contract 6 Months (renewable / permanent) based on performances.
Able to start IMMEDIATELY
Job Responsibilities :
Handle customer inquiries / requests promptly and professionally via calls, email, and WhatsAppUpdate and maintain customer interactions in the CRM systemMeet service targets (SLA) for call answering and productivityResolve customer complaints tactfully and escalate to Team Leader when requiredShare customer feedback with Team Leader for service improvementFollow up on tasks assigned by Team Leader (e.g., follow up calls, follow up cases, etc)Maintain good working relationships with team members and business partnersJob Requirements :
Minimum SPM / Diploma / DegreeLanguages : English & Bahasa MalaysiaWith / without experience – training will be providedBasic skills in Word, Excel, PPT, WPS (training will be provided)Good communication, team coordination, and willingness to learnCheerful personality, positive attitude, and good understanding of operations (TPA / Insurance) will be an added advantageDrop your resume now – Immediate hiring