Operational Vendor Management (Manager) - Lead Logistics Provider - LLP

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF !

Objectives of the Position

• Steer and develop Lead Logistics Provider (LLP) implementation to operationalization with respective country leads and operational vendor managers, and maximize their value realized through close relationship and intensive collaboration.
• Establish visibility, transparency on different forwarding services on global categories across Asia Pacific
• Take care of service delivery management, service requests, structural and tactical escalation management.
• Define, monitor, analyze and rate service provider (LLP) performance against target KPI's, focus areas and SLA's for Asia Pacific import / export operations
• Safeguard logistics process knowledge and hence keep BASF in position to change providers
• Ensure the business process links between LLP and 3PL(s) and BASF internal functions
• Analyze and provide opportunities for improvement, optimization and effective management of LLP and 3PL managed, incl. structural improvements with business units / service provider
• To work and establish performance management covering Service KPI, Cost & Quality for the different Service Providers used by the Import Export Operations in the countries
• Support development of risk assessment as well as contingency plans, apply respective measures in collaboration with service providers

Main Tasks

Requirements

Education

Working Experience

Technical & Professional Knowledge

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments : Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at .