Human Resource & Admin Manager - F&B

Lead the end-to-end HR function from recruitment, employee relations, performance management to training & development, compensation & benefits, and compliance.

Ensure all HR and Admin activities are executed professionally, ethically, and timely in line with company strategy and objectives.

Talent Acquisition & Employer Branding

Plan and execute recruitment strategies to attract and retain the right talent across all outlets.

Manage the entire recruitment cycle - job posting, screening, interviewing, offers, and onboarding.

Lead employer branding efforts to build a strong, attractive, and high-performance workplace culture.

Strategic HR Planning

Collaborate with management to forecast manpower needs and develop long-term workforce plans.

Provide HR insights and data analysis (turnover trends, salary benchmarking, etc.) to support decision making.

Play a key role in organizational design, succession planning, and performance-based culture building.

Employee Relations & Engagement

Serve as a trusted advisor to management and employees on all HR-related matters.

Manage employee relations, handle grievances, and foster a positive, respectful, and high-performance work culture.

Performance, Training & Culture

Implement and monitor KPI-based performance management systems.

Design training & development programs to upskill operational and managerial teams.

Drive a culture of accountability, teamwork, and growth mindset across all levels.

Compensation, Benefits & HR Compliance

Manage payroll, salary structure, and benefits programs using HR2000 system .

Ensure full compliance with Malaysian labour laws, EPF, SOCSO and statutory regulations.

Conduct salary benchmarking and recommend revisions to stay competitive in the market.

HR Reporting & Analytics

Track and report key HR metrics such as turnover rates, payroll costs, and absenteeism to Head of Department.

Provide insights and recommendations to improve HR operational efficiency.

Office & General Administration

Oversee day-to-day office and administrative functions to support smooth business operations.

Manage documentation, employee records, and maintain high standards of confidentiality and data privacy.

JOB REQUIREMENTS

Bachelor’s degree in Human Resources, Business Administration, or a related field.

Minimum 8 years of HR management experience, with at least 3 years in HR operations within the F&B industry .

Strong knowledge of payroll processes and labor laws.

Strong leadership, interpersonal, and communication skill and presentation skill.

Proficiency in HR2000 software and Microsoft Office Suite.

Excellent organizational and time management abilities.

Excellent problem-solving skills, experience in mediation and resolving conflict.

Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

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