Penerangan pekerjaanMaintain good relationship with SVIP users -Analyze and understand user’s preference and promote them with suitable strategy / events to boost recharge -Follow up SVIP users inquiries and provide good service to solve issues in app -Increase user engagement and their monthly recharge amount -Research on competitive apps events / policies and recruit spenders from other apps -Maintain a database with up-to-date SVIP users information -Conduct regular data analysis of users recharge and identify follow up strategy [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-mico-world-limited-job-key-account-specialist]Familiar with live streaming app -People person : Able to connect with users -Good service mindset to create customer engagement - Good at data operation, such as Excel and Google Spreadsheet -Self-motivated, highly-responsible. -Good analytical thinking and communication skill