Join Aramex as our next Commercial Manager
Are you a strategic thinker with a strong commercial mindset and a passion for driving business growth? At Aramex Malaysia, we are looking for a dynamic and results-driven Commercial Manager to lead our commercial strategy, drive revenue growth, and enhance customer engagement across our express and freight forwarding services.
Key Responsibilities Include :
1. Commercial Strategy & Business Growth
- Develop and execute effective commercial strategies aligned with company goals.
- Identify new market opportunities and lead business development initiatives.
- Monitor industry trends and competitor activity to inform strategic direction.
2. Sales & Revenue Performance
Lead the sales function to achieve country revenue targets and margin growth.Drive cross-selling and upselling across customer portfolios and vertical markets.Oversee pricing, contract negotiations, and profitability management.3. Customer Relationship & Retention
Build and maintain strong relationships with high-value clients and key stakeholders.Ensure customer satisfaction through proactive engagement and strategic support.Conduct regular performance reviews and strategic business discussions with customers.4. Team Leadership & Collaboration
Manage and guide the commercial and sales teams to deliver results.Work closely with operations, finance, customer service, and regional stakeholders.Foster a culture of accountability, performance, and continuous improvement.5. Performance Analysis & Reporting
Track and analyze commercial KPIs, customer data, and revenue performance.Prepare commercial forecasts, pipeline reports, and market intelligence updates.Provide insights to senior management for decision-making and business planning.6. Risk & Opportunity Management
Identify commercial risks and implement mitigation strategies.Capitalize on business trends and market gaps to create a competitive edge.To be successful in this role, you will need :
Bachelor's degree in Business, Marketing, Logistics, or related field.8–10 years of experience in commercial, business development, or sales leadership roles.Proven track record in revenue growth, key account management, and commercial planning.Strong leadership, negotiation, and communication skills.Strategic mindset with strong analytical and market insight capabilities.Proficiency in MS Office and CRM tools.Logistics, express, or freight industry experience preferred.Why Join Aramex?
Be part of a global logistics leader with a strong market presence.Play a key role in shaping commercial strategy for the Malaysian market.Work in a collaborative, high-performance culture that values innovation.Access international exposure and exciting career development opportunities.