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Telemarketing (Insurance) 12 Months, renewable

Telemarketing (Insurance) 12 Months, renewable

Techsap ASP Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

Job Summary :

  • Make outbound calls to sell various products as per campaign assignment.
  • Provide high standard of service by following presentation guidelines in according to given product factsheet and sales script.
  • Retain customers through company's retention strategies.
  • Work with relevant departments within company to ensure any problem is solved promptly or escalated accordingly.

Key responsibilities :

  • To fulfil daily talk time and leads target.
  • To make outbound calls as per campaign assignment and meet QA requirement.
  • To work with internal department in retaining customers who send in cancellation requests.
  • To make payment reminder calls to customers.
  • Work closely with internal departments in all aspects.
  • Assist in Business Continuity Plan initiatives and activities.
  • To participation in IT systems UAT activities where applicable.
  • Ad-hoc functions as and when required.
  • Document all activities and tasks as per the project standards
  • Provide pre and post implementation support.
  • Hand over the tasks, work and products to secondees and the Client.
  • Job Type : Contract

    Contract length : 12 months

    Pay : RM1, RM2,000.00 per month

    Work Location : In person

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