Essential Duties :
- Handle declarations for K1, K2, K3, K8, K9, ZB1, ZB2, barge shipments, DG cargo, and PKFZ cargo.
- Liaise with clients and agents regarding HS codes and provide duty / tax estimates upon inquiry.
- Experienced in EDI, Dagang.NET, and Port VGM submissions.
- Monitor, coordinate, and follow up on cargo movements, including lorries and drivers.
- Oversee import and export shipments to ensure smooth operations.
- Collaborate closely with the sales team to fulfill customers' operational requirements.
- Assist customers with shipment bookings, including slot owners, ocean carriers, co-loaders, and truckers.
- Ensure all mandatory documentation is properly filed for each job with reference to the quotation.
- Track and manage container movements for import shipments, including empty container collection.
- Supervise and monitor daily tasks of operations staff.
- Provide timely reports as required.
Education and / or Work Experience Requirements :
Minimum SPM or Diploma in Logistics, Supply Chain Management, or a related field.At least 3-5 years of experience in forwarding operations, with strong knowledge of Royal Customs procedures.Knowledge in customs declarations for car spare parts, including CKD / SKD forms, will be an added advantageProficiency in spoken and written Mandarin, will be an an advantage.Proven customer support experience in a similar role.Strong phone handling skills and active listening abilities.Customer-oriented with the ability to adapt to different personalities and situations.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Capable of working independently and completing assignments within given instructions and standard practices.Job Type : Full-time
Pay : RM2, RM3,000.00 per month
Experience :
Import & Export Customs clearance, declaration of K1, K2, K3 : 2 years (Required)Work Location : In person