Project Co-Cordinator

Project Co-Cordinator page is loaded## Project Co-Cordinatorremote type : Hybridlocations : Kuala Lumpur - GOCtime type : Full timeposted on : Posted 4 Days Agojob requisition id : JR We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

• About you :
• Access Managed Services are seeking an experienced and competent Project Coordinator to join our Professional Services team to provide project coordination across a range of customer projects. As a Project Coordinator, you’ll be playing a vital role within the Professional Services team to ensure the successful execution of the Company’s business mission through delivery.The role of the Project Coordinator centres around the Professional Services sales opportunities and the optimisation of the Professional Services Engineer utilisation. The role requires a self-starter due to the volume of Customer requests & technical requirements; they will need to work independently and proactively without direct supervision. You will also be an individual providing a liaison function between Customers, Sales, Engineers and key stakeholders.
• Day-to-day, you will :
• Provide Project Coordination to Project Management on Customer projects / requests across the Professional Services portfolio
• Have a natural ability for customer relationship building and influencing internal stakeholders
• Have control in managing multiple internal and client project resources from project start up to project closure, in line with resource skills, availability and customer expectations
• Be the first point of contact for all internal key stakeholders and Customers for Professional Services opportunities
• Assist in providing insights in the production of monthly forecasting, revenue & utilisation reporting for the Professional Services team
• Update internal systems and reporting mechanisms with relevant booking information, revenue recognition & schedules
• Work in accordance with the company’s policies and procedure
• As a well-rounded Project Coordinator, your Skills and Experiences likely include :
• 3-5 years’ experience in Project Coordination / Project Management or similar role desirable
• An individual working towards a Project Management role
• Ideally some exposure to IT Hosting & Infrastructure projects
• An excellent communicator, both in writing and spoken communications, with proven customer service skills
• Previous experience using Microsoft Office Applications required
• Proactive, works at pace, goal orientated with a strong delivery and milestone focused
• Ability to forward plan
• Excellent decision-making skills and organisational skills
• Anticipate and address challenges that may arise in daily tasks
• Communicate effectively with stakeholders to escalate issues as needed and drive resolutionThe Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.Love Work. Love Life. Be You.

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