Associate - HR Operations (HR Data Quality)

Associate - HR Operations (HR Data Quality)

PwC Malaysia – Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description & Summary

A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Human Capital teams support initiatives and programmes including customer support, business operations, data and analytics, technology systems, recruitment services and onboarding, workforce mobility, contingent workforce, and people and programmes support.

Line of Service

Internal Firm Services

Industry / Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Role Specific Responsibilities

Data Management

• Interface Data Monitoring – Monitors interfaces for area of responsibility (From Workday to downstream systems and vice versa). Ensures successful completion and delivery of the data. Troubleshoots data issues and makes data updates as needed. Manages projects for new interfaces as well as modifications to existing interfaces.
• HR Data and Analysis – Produces, interprets and maintains HR data information (Workday) provided to the business via various methods and sources, including integrated system reporting tools. Continuously reviews this against business priorities and stakeholder requirements to ensure a proactive, thought‑leading service.
• HR Data Efficiencies and Solutions – Provides leadership and consistency of quality of data and process improvements to ensure robust processes and audit activities, working with key stakeholders to ensure the quality of our data at all times.
• Issues Resolution – Helps gather details about data issues, helps test and troubleshoot to find recommended resolution, and communicates with end users. Works with the HRSS team for technical issue resolution on interfaces and data feeds. Works with vendors, as needed, to escalate and resolve issues.
• Master Data Management – Has a good understanding of Workday setup and functionality, including organisational set up and security, HR data interaction with non‑HR systems (e.g., Snapshot) and applying global principles whilst meeting local needs. Provides guidance as needed to the business and operational users.
• Projects – Manages work streams for large HR data projects and manages projects for small to medium HR data projects. Runs reports and makes sure the system is updated and accurate at all times.

Continuous Improvement

PwC Professional Expectations

Preferred Skills

Minimum Years Experience Required

At least 2 years in a HR Operations / HR Shared Services role.

Additional Application Instructions

Job Posting End Date

November 30, 2025

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