Deal & Contract Assist Specialist

Deal & Contract Assist Specialist (Mandarin Speaker)

Work Location :

Menara Shell, No.211, Jalan Tun Sambanthan, 50470 Kuala Lumpur (Client place)

Work Model :

On-site, Mon- Fri, Rotational Shifts -8am to 5pm or 11am to

8pm

Salary Package :

RM5,500 + RM600 Language Allowance

Key Responsibilities :

• Delivery core tasks for complex and nonstandard deals and contracts.
• Directly supervise the DCA agents.
• Administration and process management : represent Deal and Contract Assist (DCA) on defined sales calls
• Conduct performance reviews of DCA agents.
• Drive operations to meet service levels
• Manage and resolve field escalations and internal elevations.
• Manage the team capacity.
• Manage and resolve pod-level field escalations and internal elevations.
• Develop deep knowledge and subject matter expertise in Area-specific contract requirements.
• Represent DCA on defined sales calls.
• Participate in UAT

Qualifications :