Attend to customer enquiries / requests and provide product information
Manage order placements, shipments, and customer databases
Handling customer complaints and resolving issues promptly
Coordinating with the logistics department to ensure timely delivery of orders
Support and assist with sales-related matters
Ensuring effective communication and coordination between various departments involved in the sales process
Handle administrative duties as assigned
Skills :
Good verbal and writing skills in English, and Mandarin / Malay
Good communication skills
Good customer service skills
Strong organizational skills & attentive to detail
Problem-solving skills & able to handle difficult situations
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