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Customer Service Coordinator
Agensi Pekerjaan JEV Management Sdn. Bhd on behalf of BPO companyMalaysia1 hari lalu
Penerangan pekerjaanMinimum qualification of SPM or its equivalent Proficiency in both English and Malay (spoken and written) Willing to work on a 24-hour rotational shift (9-hour shift including a 1-hour break) Required to work 6 days per week, including weekends, with 1 rotational off day On-site attendance at Medini 7 Office is mandatory Handle customer enquiries across phone, chat, and email platforms Resolve customer issues related to e-hailing services, food delivery, and other service areas Assist with order modifications, cancellations, and refund requests Effectively communicate any changes in company policies to customers Ensure compliance with company procedures and uphold customer service quality standards Basic salary up to RM2,800 Statutory contributions to EPF, SOCSO, and EIS 12 days of annual leave and 14 days of medical leave (pro-rated) 1-month paid training will be provided Complimentary shuttle service available at selected pick-up points
Agensi Pekerjaan JEV Management Sdn. Bhd on behalf of BPO company is hiring a Full time Customer Service Coordinator role in Iskandar Puteri, Johor Darul Ta'zim. Apply now to be part of our team.
Job summary :
- Looking for candidates available to work :
- Monday : Morning, Afternoon
- Tuesday : Morning, Afternoon
- Wednesday : Morning, Afternoon
- Thursday : Morning, Afternoon
- Friday : Morning, Afternoon
- Saturday : Morning, Afternoon
- Sunday : Morning, Afternoon
- No experience required for this role
- Expected salary : RM2,800 per month
Job Requirements :
Responsibilities :
Remuneration & Benefits :
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