Human Resources Manager / Assistant Manager - SEA / ANZ

Responsibilities

• Manage day‑to‑day HR operations for the Clarks SEA / ANZ office, including payroll, employee relations, compliance, benefits, sourcing, and employee events and activities.
• Coach SEA / ANZ managers on employee relations issues and ensure issues are resolved in a timely manner within company policies.
• Ensure employee concerns are handled in compliance with provincial employment laws and company HR policies.
• Supervise communications and administration of employee benefits, handling benefit needs and concerns efficiently.
• Process payroll for SEA / ANZ employees, providing policy interpretation and guidance on pay decisions.
• Oversee the performance management process, review and update the review process, and serve as coordinator and communicator.
• Collaborate with the HR Director / Head of HR and senior management to support business strategy and employee‑related activities.
• Coordinate assessment and implementation of training needs; deliver training programs and gather feedback.
• Develop and implement people strategy within the SEA / ANZ office, providing insight to inform strategic initiatives.
• Analyze upcoming HR operational financial needs and provide budget information to HR Director / Head of HR; monitor budget items.
• Oversee confidential personnel and payroll files for security and compliance.
• Track cycle times and cost per hire; ensure on‑time payroll delivery for staff.

Qualifications

Technical Skills

Other Measures

Languages

English is required. Additional languages such as Mandarin are desirable.

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