Senior Clinical Specialist is responsible for mastering the knowledge of a product and sharing his knowledge to internal & external customers. S / he is responsible for ensuring that the buyer of a product can function the product appropriately & able to maximize all the features of the product as needed. S / he becomes coordinator of small team for certain area or product category and develops them, especially new members to be ready going to the field.
1. Training
- Collaborate with Product Management to create training materials for both internal and external customers
- Provide training to the Clinical Management, Sales, Service, or back-office team on regular basis or as needed
- Provide training on the use of products to external customers (nurses, doctors, & other medical personnel)
2. Marketing Activity
Actively involved in running external marketing / education programs such as : scientific events (seminars, workshops, exhibitions), product presentations, demonstrationsWork closely with Product Management to create marketing tools for the sales teamAlso responsible for developing a product strategy that has been assigned to each Clinical Specialist3. Leadership
Coordinate team members workload and schedule to fulfill training requests for internal & external customersDevelop new team members with hard & soft skills required in order to complete their responsibilities by conducting training, shadowing, coaching, etc.4. Management System
Involved in establishing management system based on quality management system, quality management system for medical devices, and anti-bribery management systemResponsible for socializing the system to all divisions and ensuring the effectiveness of the running systemAnalyze corrective actions for system effectiveness in divisionsUnlock job insights
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Your application will include the following questions :
Which of the following statements best describes your right to work in Malaysia?Which of the following types of qualifications do you have?How many years' experience do you have as a Clinical Specialist?Researching careers? Find all the information and tips you need on career advice.
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