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WFH | Customer Success Specialist | UpTo4K | October Intake
DM Mobile Telecommunications SDN BHDMalaysia1 hari lalu
Penerangan pekerjaanMinimum SPM / Diploma; Degree in related field is an advantage. Prior experience in banking or customer service preferred. Good communication skills in English (Mandarin / Malay is a plus). Customer-focused with problem-solving abilities. Willing to work rotational shifts, weekends, or public holidays. Competitive salary & benefits. Training and career development opportunities. A supportive and professional work environment. Opportunities for promotion Professional development Customer service : 1 year (Preferred) Mandarin (Preferred) Cantonese (Preferred)
Responsibilities :
- Handle customer inquiries via phone, email, and in person.
- Provide accurate information on banking products and services.
- Assist with account transactions, service requests, and issue resolution.
- Escalate complex cases and ensure timely follow-up.
- Deliver excellent customer service while ensuring compliance with bank policies.
Requirements :
What We Offer :
Job Types : Full-time, Permanent, Fresh graduate
Pay : Up to RM4,000.00 per month
Benefits :
Experience :
Language :
Work Location : In person
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