Overview
Role : Learning and Development Executive overseeing training programs, provider management, and related HRD activities.
Responsibilities
- Oversee the nomination and confirmation process for training programs, ensuring timely coordination and effective communication with all stakeholders.
- Evaluate, negotiate, and select training providers to ensure high-quality delivery that meets organizational standards and is cost-effective.
- Manage the full process of external training applications, including registrations and preparation of training bond agreements.
- Oversee HRDC claim submissions, grant applications, and ensure compliance with regulatory requirements.
- Conduct and manage the Training Needs Analysis (TNA) process to identify skills gaps and prioritize learning priorities.
- Plan, implement, and maintain monthly, quarterly, and annual training calendars aligned with business objectives.
- Maintain an up-to-date training database, including curriculum content, attendance tracking, and merit point recording.
- Take full ownership of training logistics, from venue setup and materials preparation to liaising with vendors and managing quotations, invoices, and billing.
- Organize and lead team-building activities, tournaments, and employee engagement events to foster a positive workplace culture.
- Collect and analyze pre- and post-training feedback from participants and trainers; generate reports and track learning effectiveness using defined KPIs.
- Assist in the preparation of training performance reports and analytics to support continuous improvement and management review.
- Collaborate with Finance and other departments on payment-related matters for training services and materials.
- Contribute to the development and improvement of training materials, ensuring they remain current, engaging, and aligned with company strategy.
- Champion interactive learning methods, including e-learning platforms, webinars, workshops, and in-person sessions.
- Contribute to internal communication by planning and writing articles for internal newsletters to highlight training highlights and engagement initiatives.
- Support and execute other HR-related projects and duties as assigned by management.
Qualifications
Bachelor's Degree in Business Management, Business Administration, Human Resource Development / Management, Psychology, or a related disciplineMinimum 3–5 years of proven experience in planning, coordinating, and managing training and development activities, preferably in the retail or fast-paced industryCertification in Training & Development (e.g., HRDF / HRDC TTT, Certified Trainer) is a strong advantageDemonstrated ability to lead training initiatives, conduct needs analysis, and measure training effectivenessA proactive team player with strong leadership qualities, initiative, and the ability to work independently with minimal supervisionExcellent communication and stakeholder management skills across all levels of the organizationProficient in Microsoft Office Suite (Excel, PowerPoint, Word) and other relevant tools / platforms (e.g., LMS, HRIS)Flexible and willing to travel domestically and internationally for training programs, engagement events, and related activitiesWe Offers :
Performance BonusOutpatient Medical CoverageInsurance Coverage (GHS, GPA and GTL)Staff Purchase DiscountSubject to position offered / outlet / sales performance / company’s policyApplication questions
Your application will include the following questions :
Which of the following statements best describes your right to work in Malaysia?What's your expected monthly basic salary?Which of the following types of qualifications do you have?How many years' experience do you have as a Learning and Development Executive?Which of the following Microsoft Office products are you experienced with?Are you willing to travel for this role when required?#J-18808-Ljbffr