front desk and admin

About the role

Murall Clinic' is seeking a talented Front Desk and Admin to join our team in Kuala Lumpur. As a Front Desk and Admin, you will play a crucial role in providing high-quality services to our valued clients. This is a full-time position that offers a rewarding career opportunity.

What you'll be doing :

• Finance & Accounts Support
• Assist with claims, reimbursements, and petty cash.
• Verify invoices and coordinate with finance department.
• Prepare daily / weekly / monthly administrative reports.
• Clinic / Office Operations
• Manage office supplies, stock, and equipment maintenance.
• Liaise with vendors, contractors, and service providers.
• General Support
• Assist management with projects, events, or special tasks.
• Provide backup support to front desk during peak times.
• Ensure smooth daily operations of the clinic / office.
• Greet and assist patients / visitors in a courteous and professional manner.
• Manage patient check-ins, registrations, and appointment scheduling.
• Answer phone calls, WhatsApp, and emails; respond to inquiries or direct them to the right person.
• Appointment & Scheduling
• Coordinate doctor / therapist schedules.
• Confirm, remind, and follow up with patients regarding appointments.
• Manage cancellations, rescheduling, and waiting lists.
• Billing & Payment
• Issue invoices, receipts, and collect payments.
• Handle cash, card, and e-wallet transactions.
• Maintain accurate daily collection records.
• Customer Service
• Provide information on clinic services, promotions, and procedures.
• Handle patient feedback, concerns, or complaints with professionalism.
• Ensure a welcoming and comfortable front desk environment.
• General Administrative Support
• Manage front desk supplies and inventory.
• Maintain patient confidentiality and records.
• Liaise with admin team on reports, stock, and documents.

What we're looking for

What we offer

At Murall Clinic, we are committed to providing our employees with a supportive and rewarding work environment. As a Front Desk and Admin, you can expect :

About us

Murall Clinic' is a leading provider of premium aesthetic and wellness services in Kuala Lumpur. With a reputation for excellence and a commitment to client satisfaction, we have established ourselves as a trusted brand in the industry. Our team of skilled professionals is dedicated to helping our clients achieve their beauty goals, and we take pride in our ability to consistently deliver exceptional results.

Apply now

Job Type : Full-time

Pay : RM1, RM3,000.00 per month

Benefits :

Experience :

Work Location : In person