HR Specialist (Talent Acquisition Projects Focused) - (1 Year Renewable Contract)

Overview

International Talent Acquisition Lead - WeChat & HR4HR

Company : Tencent is a world-leading internet and technology company founded in 1998 in Shenzhen, China. Our mission is to use technology for good and to provide meaningful value to our users globally. We develop innovative products and services that improve lives, and our people-first culture empowers teams to thrive with the energy of a start-up and the scale of a global leader.

About the Role

As we build the Tencent Malaysia HR Outsourcing Hub into a strategic talent center with several hundred headcounts, we are looking for a highly detail-oriented and data-driven HR Specialist who can not only manage operational excellence but also tell stories through data to drive insights and improvements. You will oversee the lifecycle of Tencent’s outsourced workforce and contractors — ensuring seamless coordination with business leaders, vendors, and the Country HR Manager. Your work will contribute to driving scalable, compliant, and high-impact HR solutions for a growing, fast-paced environment.

Key Responsibilities

• Outsourced Workforce & Vendor Management
• Act as the HR focal point for all matters related to outsourced employees and contractors.
• Partner with outsourcing vendors to ensure operational efficiency, alignment to Tencent’s expectations, and compliance with SLAs.
• Manage onboarding / offboarding processes, ensuring a positive and compliant experience.
• Coordinate invoicing, payment validation, and contract documentation with internal and external stakeholders.
• Track and evaluate vendor performance through structured KPIs , including hiring speed, attrition rates, compliance adherence, and service quality.
• Performance & Workforce Insights
• Drive the execution of performance evaluation processes for outsourced staff.
• Partner with vendors and internal managers to identify gaps, support coaching, and recommend performance interventions.
• Design and generate HR dashboards and reporting , turning data into actionable insights that support decision-making.
• Track key workforce metrics (e.g., attrition, productivity, satisfaction) and visualize trends for senior management.
• Compliance & Governance
• Ensure full compliance with Malaysian labor laws, Tencent’s internal policies, and audit requirements.
• Support investigations, grievance handling, and disciplinary processes in collaboration with relevant stakeholders.
• Update and maintain policy documentation relevant to outsourced workforce governance.

Requirements

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Additional Information

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