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Telemarketing Executive (Prefered Mandarin Speaker)

Telemarketing Executive (Prefered Mandarin Speaker)

MR International Group Sdn BhdPetaling Jaya, Malaysia
1 hari lalu
Penerangan pekerjaan

( As a Telemarketing Executive, you will play a pivotal role in driving attendance, engagement, and conversion across our webinar and offline preview sessions. You will be responsible for executing structured follow-up calls with leads and participants—before and after each event—to ensure high attendance rates, warm lead nurturing, and effective ticket closures. This role demands excellent communication skills, CRM discipline, and a proactive, empathetic approach to customer engagement.

Responsibilities : Pre-Webinar Calls

Call registered participants before each scheduled webinar to remind and confirm attendance.

Share details (date, time, Zoom link) and reassure them to reduce no-shows.

After-Webinar Follow-up

For attendees : call to reinforce webinar takeaways, handle simple objections, and directly close them into offline preview class tickets.

For no-shows : re-engage and invite them to the next webinar session.

Ensure proper documentation in CRM of outcomes (closed, pending, or declined).

Post-Webinar RSVP Calls

Call participants who registered for offline preview classes.

Confirm RSVP and provide logistics (venue, time, parking, preparation notes).

Ensure firm commitment to attend.

Follow-up with Old Leads

Call past leads who did not register or attend.

Warm them up and encourage RSVP or direct registration for the next offline preview.

Update CRM with status and track outcomes.

(Apply now at

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Telemarketing Executive • Petaling Jaya, Malaysia

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