Manager Field Sales

Location : Petaling Jaya, MY, MY

Global Business Unit : CG

Job Function : Sales

Requisition Number : Job Summary

Manage and monitor sales teams to achieve sales targets for assigned businesses / territories and overall business objectives

General Responsibilities

• Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
• Develop and implement short- and long-term sales strategies and plans (e.g. plan sales routes, new customer generation, etc.) to achieve sales targets for assigned businesses / territories
• Assign geographical sales territories and establish budgets. Monitor the team's key performance indicator achievements. Conduct regular reviews to provide feedback on performance gaps and requirements for improvement
• Manage and monitor progress of sales activities, including market hygiene versus client budget and store call cycles. Implement customized solutions based on changing markets and trends
• Monitor costs and provide inputs on proper pricing and contract terms to achieve targeted margins. Assist in negotiations and deal-closing
• Identify product gaps and improvement opportunities based on lost sales data, customer feedback, etc.
• Manage reporting of sales and projected sales / margin forecasts. Propose areas for customer base expansion based on market knowledge
• Manage continuous improvement on sales processes, sales plans, customer satisfaction, etc. Analyze collection trends and suggest solutions for prompt payments
• Manage customer issue resolutions and recommend preventive actions to minimize future incidents
• Develop and build relationships with customers to achieve business objectives
• Collaborate with internal stakeholders to better understand client requirements and to leverage cross-product / industry business opportunities

Functional Skills and Knowledge

Education

Degree or professional qualification in Business Studies / Marketing / Economics or a related discipline

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