IT EXECUTIVE

Responsibilities

• Implement and maintain cybersecurity measures across Malaysia and Singapore operations.
• Control and adjust staff system access levels, including restricting access during resignation / notice period.
• Track and review company electronic device activity (laptops, mobile phones, tablets) and generate a monthly report.
• Ensure company data protection, regular backups and compliance with security standards.
• Maintain and troubleshoot POS systems, receipt printers, cash drawers, ordering tablets and related restaurant devices.
• Ensure stable and secure internet access for head office and all outlets.
• Provide daily IT support to restaurant and office staff to minimize business disruption.
• Set up and configure IT systems for new restaurant openings.
• Ensure CCTV systems, recording devices and networks are always functioning properly.
• Set up and provide support for company email accounts, laptops and other IT assets.
• Maintain accurate IT asset inventory and documentation.
• Liaise with vendors on warranty claims, service agreements and repair services to ensure minimal downtime.
• Coordinate with third-party providers for system integration and upgrades.

Requirements

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