End Point Management Analyst (Field Engagement Team)

JOB SUMMARY

The End Point Management Analyst supports the full lifecycle of endpoint devices, ensuring they are secure, compliant, and efficiently managed. This role involves procurement, vendor coordination, project execution, and technical support to enhance endpoint performance and user experience. The position reports to the Field Engagement Team under the Customer Experience Centre.

JOB RESPONSIBILITIES

• Endpoint Administration & Support

Manage and maintain endpoint systems, ensure compliance with security standards, and provide advanced support.

Handle sourcing requests, prepare tender documents, and manage IT procurement for endpoint assets.

Act as main contact with suppliers, enforce SLA compliance, and review vendor performance.

Oversee the complete lifecycle of endpoint assets, maintain accurate inventory records, and plan for technology refresh initiatives.

Implement endpoint security controls, support internal and external audits, and generate regular compliance reports.

JOB SCOPE

REQUIRED COMPETENCIES

1. Project Planning & Execution

2. Stakeholder Coordination

3. Vendor & Procurement Management

4. Risk & Compliance Management

5. Monitoring & Reporting

6. Security Awareness

7.Process Management

8. Continuous Learning & Adaptability

9. End Point Asset Lifecycle

JOB QUALIFICATIONS

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.

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