Service Delivery Senior Consultant (Japanese Speaking)
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Direct message the job poster from ABeam Consulting Malaysia
Company Overview :
- ABeam Consulting is a trusted global partner rooted in Japanese business practices, with headquarters in Tokyo, Japan and clients spanning diverse industries worldwide.
- We help businesses succeed by delivering transformative strategies and enterprise solutions customized to their specific needs.
- We are looking for professionals who share a keen interest in Japanese business culture and a passion for adopting the Japanese approach to problem‑solving for our client.
- Join us in a workplace where collaboration, integrity, and a culture of continuous improvement drive success.
Why Join Us :
Opportunities to learn the Japanese approach to problem‑solving for our clients.Opportunities to engage in Japanese language support and cultural training provided by the company.A collaborative environment where Japanese expertise blends with international consulting practices.Hybrid work arrangements and company events that support work‑life balance.This position offers a unique opportunity to deepen your understanding of Japanese business culture and global consulting practices. If you are inspired by global exposures in your career path and eager to work with a team rooted in Japanese competencies, we welcome you to apply.
Key Responsibilities :
Client Communication : Serve as the primary liaison for Japanese clients, managing their requests and communications in Japanese.Project Management : Oversee project progress, profitability, and delivery to ensure successful outcomes for clients and stakeholders.Quality Assurance : Leverage expertise in SAP SuccessFactors and a solid understanding of Japanese business operations to assure the quality of any deliverable of clients.Documentation and Reporting : Prepare professional, client‑facing documents and internal reports using Excel and PowerPoint.Team Coordination : Act as a bridge between Japanese clients and internal teams to ensure expectations are met.Requirements : Must‑Have Skills :
Knowledge or hands‑on experience with SaaS systems or HR systems (especially SAP SuccessFactors) is an advantage but not mandatory.Strong problem‑solving skills with a focus on client satisfaction.Proven ability to lead and manage a team of 4–5 members.Experience in creating professional documents and presentations (i.e., Excel & PowerPoint).Proficiencies in both Japanese and English languages (spoken and written).Preferred Skills :
Interest in Japanese business culture and passion for working with Japanese organizations.Experience in implementing and supporting SaaS systems or HR systems (especially SAP SuccessFactors) for Japanese companies.Experience in HR operations or HR consulting (including HR system implementation and maintenance) is welcomed.Soft Skills :
Excellent communication and interpersonal skills to collaborate effectively with international teams.Strong attention to detail with the ability to prioritize tasks in a dynamic work environment.For applicants who possess the desired character traits but lack the technical requirements, the company is ready to provide system‑specific post‑onboarding training to ensure a smooth onboarding experience to talents who align with the future prospects of the ABeam Team.
Benefits :
Flexible Work Options : Hybrid work arrangements.Health & Wellness Benefits : Access to fitness, dental, and optical benefits.Employee Engagement : Regular company events, including sports tournaments and community activities.Performance Bonus : Opportunity for performance‑based bonuses.Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Consulting and Information Technology
Industries
IT Services and IT Consulting
Kota Damansara, Selangor, Malaysia
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