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Technical Lead, People Systems
StarHubPetaling Jaya, Selangor, Malaysia14 jam yang lalu
Penerangan pekerjaanDriving Seamless Digital Experiences – by connecting HR with Finance, IT, and Enabling Data-Driven HR Decisions – through enhanced system configuration, Scaling with Automation and Self-Service – to support a hybrid, agile workforce Lead the technical roadmap, solution architecture, and system configuration for SAP SuccessFactors and related HR platforms. Own the end-to-end technical design for modules such as Employee Central, Performance & Goals, Compensation, Recruitment, and Learning. Guide and review the development and configuration of system enhancements, workflows, rules, and reports. Design and maintain end-to-end HCM workflows, including onboarding, job changes, performance reviews, and exits. Ensure robust integration between HR systems and boundary systems (e.g., payroll engines, finance systems, IAM platforms, time / attendance tools). Oversee middleware (e.g., SAP CPI,Workato) and API-based integrations. Collaborate with HR business partners, IT teams, vendors, and functional SMEs to gather requirements and propose scalable solutions. Translate business requirements into technical deliverables with clarity and efficiency. Ensure systems comply with security, audit, and data privacy policies (e.g., PDPA, GDPR). Act as L3 escalation for production issues; guide support teams for root cause analysis and resolution. Lead change management efforts, including documentation, release planning, and impact assessments. Bachelor's degree in Computer Science, Information Systems, or a related field. SAP SuccessFactors certifications (Employee Central, Integration) are highly preferred. Experience 6–10 years of experience in HR technology, with at least 3 years in a lead or architect role. Proven expertise in SAP SuccessFactors implementation and support. Hands-on experience with HR system integrations (APIs, middleware, real-time sync, batch processing). Strong understanding of HR processes and HCM best practices (hire-to-retire, position management, org design). Technical proficiency in data models, metadata frameworks, integration tools, and reporting (e.g., People Analytics, Ad Hoc Reports). Solid problem-solving, communication, and stakeholder management skills. Familiarity with other systems : SuccessFactor, Workday, ServiceNow HRSD, Azure AD, payroll systems, or learning platforms. Experience in Agile / Scrum project delivery environments. Passion for people-tech innovation and enterprise-scale transformation.
This role reports directly to the AVP, People Systems (Head of People Systems), who
leads the transformation and modernization of StarHub's HR technology landscape. As
a Technical Lead – People Systems, you will play a critical role in driving the technical
execution of our People Technology roadmap, which is aligned to key HR strategies
such as :
- Modernizing Core HRIS Infrastructure – through optimization of SAP
SuccessFactors and its integration across the employee lifecycle.
enterprise platforms via secure, scalable integrations.
analytics capabilities, and operational reporting.
model across the business.
You will work closely with cross-functional teams, delivery partners, and business
stakeholders to ensure that HR systems are secure, scalable, and future-ready —
enabling the wider organization to attract, develop, and retain top talent effectively.
Job Summary
We are seeking a technically strong and solution-oriented Technical Lead – People Systems to oversee the design, implementation, and optimization of our HR technology landscape, with a core focus on SAP SuccessFactors. This role is responsible for the end-to-end lifecycle of HRIS / HCM processes, ensuring seamless integration with boundary systems (e.g., payroll, finance, identity management, and productivity platforms). The ideal candidate will combine deep technical knowledge with business process insight, acting as a bridge between HR, IT, and third-party vendors to drive technology-enabled HR transformation.
Key Responsibilities
Technical Leadership
HRIS Process & System Integration
Stakeholder Engagement
Governance, Risk & Support
Requirements & Qualifications
Preferred Attributes
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Technical Lead • Petaling Jaya, Selangor, Malaysia
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