Bellman cum Shuttle Driver

Mercure Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

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Responsibilities

• Greet and welcome guests at the main entrance
• Assist in driveway management
• Assist arriving and departing guests by opening and closing car and taxi doors
• Maintain a clean and tidy entrance and baggage room
• Ensure timely pick up and deliveries pertaining to baggage handling
• Provide information and / or assistance to guests as and when required
• Try to remember individual guest’s names especially repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend a personalized service
• Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance and, as assigned by Front Office staff, prepare and deliver them to guest rooms
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Qualifications

Seniority level

Employment type

Job function

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